Event Planning Manager

Alexa MGMT

Experience: 2+ yrs
Location: Austin, Texas, United States
Job type: Full-time

Required skills

communication skills
interpersonal skills
time management

About the role

Position Overview:

The Event Planning Manager’s primary focus is servicing event and group bookings across all Alexa Properties. This role acts as the liaison between Meeting Planners/clients and hotel colleagues to coordinate event details, manage room blocks and billing instructions, and ensure the smooth on-site execution and post-event reconciliation of assigned events.

Key Responsibilities:

Client partnership and planning
Serve as primary contact for all groups/events through pre-event planning, on-property execution, and post-event follow-up
Conduct and support client meetings and site inspections/tours; maintain strong customer relationships
Event detailing and internal coordination
Administer key components of group/event agreements and translate requirements into clear internal documentation and timelines
Detail food & beverage, meeting space set-up, and A/V needs; coordinate with hotel departments and partners to deliver the event as sold
Manage room blocks, pickup/attrition-related coordination, and operational run-of-show needs aligned to contracted events
Financial accuracy and close-out
Capture billing instructions, support timely approvals, and complete final review/reconciliation processes consistent with hotel standards
Ensuring overall excellent event quality and providing service recovery as needed
Act as on-site contact during event execution: proactively resolving issues, partnering with operations leaders, and protecting the guest/client experience

Qualifications & Experience:

1-3 years in hotel event planning, event sales, catering/events, or comparable experience preferred
Proficient in general computer knowledge
Ability to work a flexible schedule aligned to event business needs (including some evenings/weekends/holidays)

Core Competencies:

Strong organization, accuracy, multitasking, and time management
Excellent verbal and written communication skills to effectively relay expectations between clients and properties
Maintain composure and objective decision-making under high-pressure scenarios
Proactive problem-solving skills, with the ability to anticipate, identify, and resolve issues efficiently
Strong listening and interpersonal skills, ensuring effective collaboration with colleagues, vendors, and clients
Exceptional time management skills to prioritize tasks and meet deadlines
Commitment to consistent attendance and reliability in day-to-day responsibilities
A desire to create memorable experiences

About Alexa MGMT

Manages and develops boutique hotels and hospitality properties.

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