Customer Service Representative

Gauge client requirements to offer the perfect solution through fruitful interaction. Utilize available resources to offer precise information in a clear and concise manner. Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines. Compile in-depth data of each customer in a segregated database containing detailed info about each interaction. Interact with the senior management to understand updated organizational policies and new products. Troubleshoot and resolve product issues and concerns.