Anti-DDoS Operations – Security Analyst

Anti-DDoS Operations –
Security Analyst Functional L1 Engineer – Security Analyst
Major Responsibilities
• 24 x 7 Shift Operations for Managed Security Services in supporting Anti-DDoS operations.
• Analyze DDoS attacks, engaging mitigation and performing customer notifications
• Troubleshoot issues using defined process and standard methodologies and drive them to closure
• Communicate with customers over phone, email and web portal to ensure issues are handled to their satisfaction
• Handle tickets through the internal tool within committed SLAs
• Working closely with technical staff in different domains to handle cross-functional activities and issues
• Work with ven
dors to resolve internal and customer issues in a timely manner
Technical skills: Strong knowledge in TCP/IP, Subneting, Networking / Routing (BGP), ACL, Netflow, IPSEC / GRE tunnels, Good Knowledge in Cyber Security Landscape (including DDoS attack types, vulnerabilities and preventive measures) Candidates with Knowledge in web application vulnerabilities / attacks (OWASP) , Regex, IPS Signatures, python scripting are preferable Candidate should have hands-on in either of the Anti-DDoS products such as Arbor / Radware / Akamai / Cloudflare / Inperva Incapsula / F5, etc. Should have good communications skills (both verbal and written)
Qualifications:
B.E / B-tech or equivalent full time degree. 1 - 3 Years of experience in Network security / Cyber security operations (preferably in Anti DDoS Operations). Should hold an active CCNA / CEH certification / any other security related certification.