Sr Forward Deployment Engineer

The FDE serves as the primary point of contact and trusted advisor for a portfolio of clients, ensuring their success with our data catalog software solutions. This role requires a unique blend of technical expertise, account management skills, and in-depth knowledge of data systems. The FDE Product Architect will leverage their deep understanding of data architectures, data management, and data cataloging to provide technical guidance, proactive support, and strategic solutions to clients.

What You’ll Do

:Technical Leadership

• :Serve as the subject matter expert on our data catalog software and its integration with client data systems
• .Provide technical guidance, troubleshooting, and issue resolution for clients
• .Develop and deliver technical training and workshops to clients
• .Collaborate with internal engineering and product teams to address client technical challenges and feedback

.
Account Managemen

• t:Build and maintain strong relationships with key client stakeholder
• s.Develop a deep understanding of client business objectives and data strategie
• s.Proactively identify and address client needs and challenge
• s.Manage client expectations and ensure a high level of client satisfactio
• n.Drive adoption and utilization of our data catalog software within client organization

s.
Strategic Partnersh

• ip:Develop and execute account plans to achieve client success and business grow
• th.Identify and pursue upsell and cross-sell opportunities within client accoun
• ts.Collaborate with sales and marketing teams to drive new business and expand market rea
• ch.Advocate for client needs and feedback within the organizati

on.
What You N

eed:Technical Expert

• ise:Bachelor's or Master's degree in Computer Science, Engineering, or a related fi
• eld.5+ years of experience in data management, data warehousing, or data engineer
• ing.Deep understanding of data architectures, data modeling, and data integrat
• ion.Hands-on experience with data catalog software or similar soluti
• ons.Strong knowledge of SQL and other data query langua
• ges.Solid understanding of API and system integration challen

ges.
Account Management Sk

• ills:3+ years of experience in customer-facing roles, preferably in a technical account management or sales engineering capa
• city.Proven ability to build and maintain strong client relations
• hips.Excellent communication, presentation, and interpersonal sk
• ills.Ability to manage multiple client accounts and prioritize tasks effecti
• vely.Strong problem-solving and analytical sk

ills.
Data Systems Know

• ledge:In-depth knowledge of various data systems, including relational databases, NoSQL databases, data lakes, and cloud data plat
• forms.Familiarity with data governance, data quality, and data security best prac
• tices.Experience with data migration, data integration, and ETL proc

esses.
Additional Qualific

• ations:Experience in the software or technology industry is
• a plus.Consulting experience is highly des
• irable.Excellent written and verbal communication
• skills.Ability to work independently and as part of
• a team.Strong work ethic and a passion for customer s