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Circulation Assistant - Part Time

Salary

$27k

Location

Mebane, North Carolina, United States

JobType

part-time

About the job

Info This job is sourced from a job board

About the role

About the Department

Within this position the Circulation Assistant will be expected to provide excellent customer service, interacting directly with library patrons at the Checkout Desk. Performs a variety of clerical tasks dealing primarily with the circulation of materials. Must be able to perform physically demanding duties related to checking in, checking out and shelving materials in a busy environment.

This is a part-time – non-benefited role, 15 hour per week position including at least two evenings per week and two weekends per month.

Best candidates will possess a strong commitment to provide excellent customer service including the ability to provide customer-focused service for a positive library experience and to relate tactfully and courteously with a wide range of diverse patrons and community members.  Having a willingness to learn library trends, local community happenings, literature and popular reading trends in necessary.

Position Duties

  • Promote ACPL’s values and mission.
  • Follow and enforce established library policies and procedures.
  • Work all public service desks at ACPL.
  • Assist with the maintenance of library collections.
  • Assist patrons through reference interactions, reader advisory inquiries and in the use of technology and online resources.
  • Increase skills and knowledge through professional reading, workshops and webinars.
  • Make new library cards for patrons.
  • Help patrons locate items
  • Check materials in and out on patron accounts and empty book returns.
  • Organize returned items in alphabetical or numerical order in preparation to be re-shelved.
  • Shelve library materials.
  • Receive payments for fines and fees.
  • Assist patrons with the Self-Checkout.
  • Answer phones and route calls to appropriate staff.
  • Call and write up holds and pull messages.
  • Take responsibility for the appearance of the library, including the condition of shelves and displays.
  • Other duties as assigned.

Minimum Qualifications

Education & Experience: High school diploma or equivalent is required. Flexibility in scheduling, including nights and weekends, is required. Ability to speak Spanish is desired. Previous library experience is preferred.

Computer Skills: Prior experience with Microsoft Windows and Office applications, basic internet searching and social media. Ability to learn library technology.

Other Qualifications

  • Accountability – Ability to accept responsibility and account for his/her actions.
  • Accuracy – Ability to perform work accurately and thoroughly.
  • Communication, Oral – Ability to communicate effectively with others using the spoken word.
  • Communication, Written – Ability to communicate in writing clearly and concisely.
  • Concentration – Ability to concentrate on tasks through many distractions.
  • Cooperation – Ability to accept supervisory instruction and direction and strives to meet the goals and objectives of same.
  • Customer Oriented – Ability to take care of the customers’ needs while following company procedures.
  • Integrity – Ability to undertake tasks with an attitude of uncompromising ethics and honest at all times both professionally and personally with the intent of the rules and core values of the organization.
  • Multi-tasker – Ability to multi-task in a fast-paced environment.
  • Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.
  • Relationship Building – Ability to effectively build relationships with patrons assisting with providing suggestions and guidance in finding interesting materials for readers through direct and indirect means.
  • Reliability – Assumes responsibility for doing assigned work and meeting deadlines.
  • Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.
  • Time Management – Ability to utilize the available time to organize and complete work within given deadlines.

About the company

Alamance County Government serves approximately 171,000 residents within fifteen communities in diverse areas throughout the County by providing an array of services including sheriff and fire protection, solid waste management, health and social services, veteran services, and cultural and recreational activities. In addition, to the direct services provided, the County also extends significant financial support to the school system, boards, agencies and commissions. Alamance County has rich history dating back before it being formed in 1849 from Orange County to the east, Alamance County has been the site of significant historical events, textile manufacturing and agriculture. As the County's heritage continues to evolve we are seeing the community transform to be a place that is for history lovers, outdoor enthusiasts and entertainment seekers. The County is a great place to live, work and play. Working for Alamance County Government can offer you a chance to serve your community by making positive change for residents and visitors. In addition, allowing you to take advantage of numerous benefits and opportunities available to local government employees. For a full listing of our open positions please visit our employment portal: https://alamance.applicantpool.com/jobs/ Our Vision: Alamance County is a cohesive community with a thriving economy balances respect for our rural history with thoughtful growth and development. Our Mission: Alamance County effectively provides its citizens with high quality public services, the tools for successful economic development, and a responsive, transparent government that supports the community as the preferred place to live, work and play. Our Core Values: Respect - Honesty - Accountability - Golden Rule - Commitment

Skills

Microsoft Windows
Microsoft Office