Designation: P/L Head - Aggregation Services
Industry: Facilities Management
Location: Mumbai, Maharashtra
Senior Leadership role to manage lead and manage all aspects of the business, from product development to financial management. Overall responsibility for the company's success and growth.
Key Responsibilities-
- Product Development and Drive Operations : Participate and contribute in product development and management. Manage operations aligned to e commerce operations.
- Onboarding: Building and managing the digital and physical platform to grow and onboard new aggregators, partners, vendor base and ensure the entire ecosystem is developed and aligned to the defined system and processes.
- Performance monitoring: Use analytics to track the performance of the aggregated platform. Develop and monitor 360 degree performance metrics requisite for the business.
- Business Development Marketing and Sales strategy : Taking an active role in marketing and sales and ensure that the company's products and services are reaching the right audience and generating revenue. identifying target markets, developing pricing strategies, creating marketing campaigns, and analysing sales data to make informed decisions about the direction of the business.
- Establishing and maintaining partnerships and relationships with stakeholders: Establishing and maintaining partnerships and relationships with stakeholders, including investors, customers, suppliers, and other key players in the industry. Must have excellent stakeholder management skills, maintaining open lines of communication and building trust with all parties involved.
- Having Customer and Service Centric Approach: Empathetic to customer requirements and ability to build processes maintaining the customer as its nucleus.
- Building and leading a strong and effective team: Need to have excellent communication skills, responsible for conveying the company's vision, values, and goals to employees, investors, and stakeholders. Leading by example and fostering a positive work culture, the CEO can attract and retain top talent, creating a team that is motivated and committed to the company's success.
- Monetization: Develop strategies to make money from the aggregated platform.
- Compliance: Ensure compliance with legal and regulatory requirements
- Product enhancement: Work with the product team to improve the platform and add new features.
- Reporting: Generate reports on data usage, platform performance, and user behaviour.
- Collaboration: Work with cross-functional teams to align goals and deliver a good user experience. Skills and experience Good communication and interpersonal skills, Customer orientation, Knowledge of industry regulations and data privacy standards, and Experience with analytics tools.
Requirements
Prerequisites:
Qualification: Bachelor's or master’s degree in Business Administration, Management, or related field.
- Proven experience as a Head or in a similar executive leadership role in a start-up or fast-paced environment.
- Strong leadership and management skills, with the ability to build and lead an effective team.
- Excellent communication and interpersonal skills, with the ability to communicate effectively with all stakeholders.
- Understanding of business and financial markets.
- Experience in product development and launch (digital & Physical assets) , with a track record of bringing innovative products to market.
- Experience with Developing Aggregator Network & developing / managing the technology platform.
- Experience in managing Gig workforce
- Experience in managing e-commerce, B2C platforms catering niche services like: Aggregator Delivery platforms, D2H ( direct to home ) services.
- Knowledge of maintenance, FM services would be an added advantage.