Covaicareers.com
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covaicareers.com
Job details:
An airport ground staff job description involves managing passenger services inside the terminal and coordinating aircraft handling operations on the ramp to ensure safe and on-time flights
Passenger Check-in: Verify travel documents like passports and visas, issue boarding passes, and weigh or tag luggage at the counter.
Gate Management: Make announcements, scan boarding passes, and organize orderly passenger boarding at the gate.
Customer Service: Answer traveler queries, handle booking changes, and rebook passengers during flight delays or cancellations.
Special Assistance: Guide elderly passengers, unaccompanied minors, and travelers with disabilities through the terminal and onto the aircraft.
Ramp Operations: Supervise baggage loading and unloading, coordinate aircraft cleaning and catering, and guide planes during parking or pushback.
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