Staff Software Engineer, Community Support Platform

The Community Support Platform team builds the core tools and infrastructure that powers Airbnb's community support operations. As a Staff Software Engineer, you will be responsible for designing, building, and scaling the systems that enable our Community Support Specialists to help guests and hosts around the world. You will work closely with product managers, designers, and other engineers to drive the roadmap and deliver high-impact features. This role requires strong technical skills as well as the ability to work cross-functionally and think strategically about system design and architecture.

Airbnb is a community-driven hospitality company. Our mission is to create a world where anyone can belong anywhere. We offer so much more than just a place to stay, and we welcome hosts and guests from all around the world. We believe that together we have the power to create a world that is more open, more diverse, and more connected.