Live Chat Support

At Airbnb, we pride ourselves on delivering exceptional customer support to our Hosts and Guests. Our Live Chat Support team is responsible for providing prompt, personalized, and empathetic assistance to our community through real-time chat. As a Live Chat Support Specialist, you will be the face of Airbnb, helping to resolve a wide range of queries and issues, from booking inquiries to technical troubleshooting. You will also play a crucial role in gathering insights and feedback to continuously improve the Airbnb experience.

Airbnb is a community-driven hospitality company that provides a platform for individuals to list, discover, and book unique accommodations and experiences around the world. Founded in 2008, Airbnb has grown to become one of the most recognizable travel brands, offering a wide range of vacation rental options, from apartments and homes to castles and treehouses.