Junior Product Management Associate

About the job Location/Office Policy: Central Park, Leopardstown. Hybrid working policy. Are you passionate about driving customer-centric improvements? Do you have a Collaborative & Innovative work ethic? Are you interested in playing a pivotal role managing and improving the governance and assurance environment of our products? What Is The Role Products, Retail has responsibility for our four core Product sets which include: Mortgage, Credit, Current & Deposit, and Payments & Cards. Products has a Group-wide remit and is a key enabler of customer centric propositions and the delivery of the bank's Regulatory, Sustainment and Strategic agenda. We want to be renowned for providing reliable and simple products that deliver fair outcomes for customers in an environment where our business and people thrive. A vacancy now exists for a L1 role Junior Product Management Associate on the Credit Products team. This role presents an exciting and challenging opportunity to join the Credit Products team, working closely with colleagues across AIB ROI and AIB UK including Legal, Risk, COO, CTO and Retail. Key Accountabilities Support the team to manage end to end resilience and integrity of the suite of Credit Products, in line with Group Product & Proposition Risk policy. Champion a Customer First culture in support of our Purpose, strategic ambition and Brand Values, by ensuring processes and procedures consistently promote good outcomes for all our customers. Works with colleagues, other teams and internal and external stakeholders to ensure prompt action, e.g., to identify potential changes to product procedures. Works through set guidelines, liaising at times with product management and other experts to resolve problems, customer pain points, identify potential opportunities and escalates accordantly. Interprets, reports and communicates information within own Product function and informs other stakeholders as appropriate. Support the management of the assurance environment through co-ordination and delivery of regular assurance activity. What You Will Bring A quick learner who can adapt to changing priorities and work within challenging deadlines. Strong attention to detail. Proven ability to build strong relationships with internal and external stakeholders. Have experience of applying policies and procedures relevant to their role. Excellent written and verbal communication skills. Strong Proficiency in Microsoft Office suite (Word, Excel, Powerpoint) Why Work for AIB We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. Some of our benefits include; Market leading Pension Scheme Healthcare Scheme Variable Pay Employee Assistance Programme Family leave options Two volunteer days per year Please click here for further information about AIB's PACT – Our Commitment to You. Key Capabilities Customer First Collaborates Eliminates Complexity Stakeholder Management Data Analysis If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Mia Coyne, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer Unsolicited CV's sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline: 25th July 2025