Website:
yoitconsulting.com
Job details:
Job Title - AI Lead Engineer - Tech Operations
Location - Pune
Experience - 8-12 Years
Must Have's-
Integration and Data Engineering
Internal Tooling
Stack Proficiency
AI Assisted Engineering
Code Review
Role Overview
We are seeking a
Customer Tech Ops Lead to own the engineering interface between our platform and customers, including customer integrations, onboarding pipelines, internal operations tooling, and production support for customer-facing systems.
This is a hands-on leadership role that combines technical depth with people management. You will lead and develop a small engineering team in India while remaining closely involved in system design, implementation, and operational excellence.
In addition, you will help establish strong engineering standards and practices, bringing a disciplined approach to code quality, documentation, incident management, and operational reliability within a growing team.
Roles And Responsibilities
- Design, build, and maintain customer data integrations and ETL pipelines
- Lead implementation and technical onboarding for new customers
- Build internal operations tools including workflow automation, ticket triage, and internal portals
- Own production support and participate in on-call for customer-facing systems
- Ensure SLA compliance and maintain high data quality across ingestion pipelines
- Lead and grow a team of 2-4 engineers over the next 12 months
- Establish strong engineering standards including code reviews, documentation, on-call discipline, and postmortems
Required Skills
- 8-12 years of engineering experience with strong hands-on coding skills
- Experience in a scaled tech company or strong engineering organization
- Proven experience building and shipping internal tools and production systems
- Experience hiring and managing engineering teams in India
- Daily use of AI-assisted coding tools such as Claude Code, Cursor, or equivalent
- Comfortable working across multiple technologies with AI assistance (Angular, Python, .NET)
Nice To Have
Azure infrastructure experience
Background in SaaS or B2B enterprise, particularly around customer data integrations
Analytics or data platform experience — pipelines, data modelling, data quality
Click on Apply to know more.