UST
Website:
ust.com
Job details:
Role Description
Who we are:
At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .
Summary
We are seeking an
AI Enablement Lead to design, build, and deploy AI-powered agents and automation that modernize the ISO 9001:2015 internal audit program. This role focuses on enabling auditors through Teams-based Copilot Studio agents, Power Automate workflows, and data-driven risk indicators, using the Microsoft ecosystem.
The ideal candidate is passionate about user experience, practical AI adoption, and making complex processes simpler, more consistent, and more scalable. This role blends hands-on technical delivery with close partnership to audit and quality stakeholders to ensure solutions are usable, governed, and sustainable.
Job Description
Key Responsibilities
- AI Enablement & Solution Delivery
Design, build, test, and deploy Teams based Copilot Studio agents to support audit planning, execution, evidence handling, and reporting.
Implement Power Automate workflows to reduce manual audit administration and standardize audit lifecycle steps.
Collaborate with audit SMEs to map the current audit lifecycle and identify high value automation and agent use cases.
- Audit Planning, Reporting & Risk Indicators
Support risk based audit planning through leading and lagging indicators derived from relevant enterprise data sources.
Contribute to dashboards that surface audit risk signals and trends to inform audit focus areas.
Enable repeatable, standardized audit outputs (plans, workpapers, summaries, draft reports).
- Pilot, Adoption & Handover
Conduct pilots with a subset of auditors, gather feedback, and iterate on solutions.
Support scaling of solutions to the broader audit team.
Develop documentation, runbooks, and training materials to support long term sustainment.
Required Skills
- Hands on experience designing and delivering Copilot Studio agents, particularly for task specific, guard railed use cases.
- Strong experience with Power Automate (cloud flows) and integration with Microsoft 365 services.
- Working knowledge of Microsoft Teams, SharePoint, and OneDrive for solution deployment and access.
- Experience implementing practical GenAI solutions with governance, controls, and user adoption in mind.
- Ability to work independently, manage deliverables across phases, and collaborate directly with business stakeholders.
Required Qualification
- Experience delivering AI, automation, or low code solutions in an enterprise environment.
- Familiarity with audit, quality, or risk based processes is strongly preferred.
- Understanding of the internal audit lifecycle (plan → execute → report) is a plus.
- Experience producing documentation, runbooks, and training materials for handover.
- Bachelor’s degree or equivalent practical experience.
Skills Snapshot
- Copilot Studio (Teams-based agents)
- Power Automate and Power Platform
- Microsoft 365 (Teams, SharePoint, OneDrive integration)
- Practical GenAI implementation with guardrails
- Audit or quality domain experience strongly preferred
What We Believe
We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.
Humility
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity
Through business, we will better the lives of those less fortunate than ourselves.
Integrity
We honour our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
- To support and promote the values of UST.
- Comply with all Company policies and procedures
Click on Apply to know more.