Tangence India
Website:
tangence.in
Job details:
Position: AI Automation Expert (Agency Ops + Marketing Automation + LLM Workflows)
Location – Noida
Office – 5 days a week
Shift – 2PM - 10PM
Role Summary
We’re a digital/creative agency and we’re looking for an AI Automation Expert who can build reliable automations that reduce manual work across lead-gen, client delivery, reporting, content production, and project operations. This role blends workflow automation (n8n/Make/Zapier) with LLM-powered AI steps (extraction, summarization, routing, drafting, enrichment) while keeping everything secure, scalable, and measurable.
What You’ll Own
Lead-Gen + Sales Ops Automation
- Automate inbound lead capture → enrichment → scoring → CRM creation → routing to owners
- Automate outreach workflows (sequencing triggers, personalization inputs, follow-up reminders)
- Build “signal-based” automations (job changes, funding, new content launches, website intent triggers)
Client Delivery + Project Ops Automation
- Auto-create project workspaces/tasks from signed proposals (Basecamp/ClickUp)
- Intake forms → auto-brief creation (scope, timelines, deliverables, dependencies)
- Auto-status updates, SLA reminders, approvals, feedback loops, and escalation workflows
- Whatsapp integration in workflows
Reporting + Analytics Automation
- Pull data from GA4/GSC/Meta/LinkedIn/HubSpot and generate weekly client-ready reports
- Create dashboards + anomaly alerts (CTR drop, CPL spike, lead quality decline)
- Auto-generate executive summaries and “what changed + what to do next” insights
Key Responsibilities:
Workflow Engineering
- Design and build end-to-end workflows in n8n / Make / Zapier / Pipedream
- Integrate tools using APIs/webhooks (CRM, email, ad platforms, analytics, PM tools, spreadsheets)
AI / LLM Integration
- Build AI steps for:
- lead research + enrichment
- call/email summarization
- content repurposing drafts + structured briefs
- tagging/classification and routing
- proposal/SoW drafting assist (with approvals)
Systems + Data
- Work with: Google Sheets/Excel, Notion, databases (Postgres/MySQL)
Documentation + Ownership
- Create SOPs, runbooks, diagrams (workflow architecture + failure handling)
Required Skills
- Strong experience building real automations (not just demos)
- API-first mindset: REST, OAuth, webhooks, pagination, rate limits
- Practical LLM integration experience (OpenAI/Claude/Gemini or similar)
- Scripting: JavaScript/TypeScript or Python
- Familiarity with marketing/agency tools is a big plus (CRM, ad platforms, analytics, PM tools)
- HubSpot / Salesforce / Apollo / Lemlist / Instantly experience
- GA4/GSC, LinkedIn Ads/Meta Ads reporting automations
- RAG/embeddings/vector DB (Pinecone/FAISS/Weaviate) for internal knowledge bots
- Docker, basic CI/CD, secrets management
Click on Apply to know more.