AHR- Indore
Aditya Birla Group
- Location
- Madhya Pradesh, India
- Job type
- Full-time
Required skills
- communication skills
- compliance
- customer service
- employee engagement
- people management
About the role
Aditya Birla Group
Website:
adityabirla.com
Job details:
Essential Duties And Responsibilities
- Functional Responsibilities
- Ensure store fulfillment rate is >95% in all months of the year
- Ensure all employees are onboarded comprehensively including a detailed onboarding on Brand, Service Credo, Store Processes and Role Deliverables
- Ensure hiring of fit for purpose talent in all store roles
- Executing the functional training and onboarding plan for all store roles
- Executing the store incentive program in a manner it delivers the objective of driving sales and improving customer experience
- Ensure proactive store jewelry talent mapping across top local players in the city/area where brand will be launched/expanded
- Ensure completion of of POSH & Values investigations
- Working closely with HR Operations to drive high level of store compliance to Company policies (e.g. attendance regularization) and S&E Act and applicable labour laws
- Driving high rigor of product and sales training, using LMS and digital tools
- Drive high levels of engagement & Talent management initiatives in the store teams
- Lead annual store manpower and OHs budgeting and ensure compliance to budget
- Execute R&R plans to reward and recognize store employees for outstanding sales achievement and/or customer service
- Develop and manage talent development programs, including performance appraisals, succession planning, and career development initiatives.
- Develop mechanism to track people productivity and lay out improvement plan for under performers
- Serve as a point of contact for employee relations issues within the region.
- Drive employee retention and implement proactive measures to maintain a retention score above 90%
- Monitor and report on key HR metrics, including cost, attrition, employee engagement scores, and recruitment timelines, etc.
- Qualifications:
- Master ’s degree in Human Resources, Business Administration, or related field
- 4+ years of experience in human resources, preferably in the retail or multi-site industry.
- Strong knowledge of labour laws, compliance, and HR best practices.
- Excellent interpersonal and communication skills with the ability to build strong relationships.
- Proven ability to lead, coach, and develop teams.
- Strong problem-solving and decision-making abilities.
- Ability to travel upto 2 (7 to 10 days) weeks within the region.
- Skills:
- Taking Charge, people management, and influencing skills
- Talent acquisition and retention strategies
Area HR Manager – Novel Jewels
Responsibilities
- Ensure store fulfillment rate is >95% in all months of the year
- Ensure all employees are onboarded comprehensively including a detailed onboarding on Brand, Service Credo, Store Processes and Role Deliverables
- Ensure hiring of fit for purpose talent in all store roles
- Executing the functional training and onboarding plan for all store roles
- Executing the store incentive program in a manner it delivers the objective of driving sales and improving customer experience
- Ensure proactive store jewelry talent mapping across top local players in the city/area where brand will be launched/expanded
- Ensure completion of of POSH & Values investigations
- Working closely with HR Operations to drive high level of store compliance to Company policies (e.g. attendance regularization) and S&E Act and applicable labour laws
- Driving high rigor of product and sales training, using LMS and digital tools
- Drive high levels of engagement & Talent management initiatives in the store teams
- Lead annual store manpower and OHs budgeting and ensure compliance to budget
- Execute R&R plans to reward and recognize store employees for outstanding sales achievement and/or customer service
- Develop and manage talent development programs, including performance appraisals, succession planning, and career development initiatives.
- Develop mechanism to track people productivity and lay out improvement plan for under performers
- Serve as a point of contact for employee relations issues within the region.
- Drive employee retention and implement proactive measures to maintain a retention score above 90%
- Monitor and report on key HR metrics, including cost, attrition, employee engagement scores, and recruitment timelines, etc.
- Performance management and coaching
- Employee relations and conflict resolution
- Knowledge of compensation and benefits administration
- Proficiency in HR analytics
- A strong background in retail hiring and retail HR is a must
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