Ebony Stays
Website:
ebonystays.com
Job details:
Company Description Ebony Stays is a leading hospitality platform in India, offering over 85 luxurious villas and resorts set in stunning natural locations across the country. The team is dedicated to creating unparalleled nature-focused experiences for wildlife enthusiasts, families, and friends seeking a break from city life. Guests enjoy impeccable service, refined interiors, and thoughtful amenities designed to rejuvenate mind, body, and soul. Ebony Stays aims to deliver a welcoming “home away from home” atmosphere while maintaining high standards of comfort and luxury.
Role Description The Business Development and Travel Operation Manager is a full-time, on-site role based in Ahmedabad. This position oversees day-to-day business development activities, including identifying new partnership opportunities, nurturing relationships with travel agents and corporate clients, and driving revenue growth for Ebony Stays properties. The role manages travel operations and guest experience logistics, such as coordinating bookings, ensuring smooth check-in/check-out processes, and optimizing occupancy across villas and resorts. Responsibilities also include monitoring operational performance, tracking budgets, preparing reports, and collaborating with cross-functional teams to enhance service quality and streamline processes. The manager is expected to maintain clear communication with stakeholders, respond to guest and partner inquiries, and support strategic initiatives that strengthen Ebony Stays’ market presence.
Qualifications
- Candidates should possess strong Analytical Skills for performance tracking, forecasting, and data-driven decision-making.
- Candidates should possess Operations Management skills to oversee daily travel operations, streamline processes, and ensure service quality.
- Candidates should possess effective Communication skills to collaborate with internal teams, partners, and guests, and to handle inquiries professionally.
- Candidates should possess Budgeting skills to manage costs, monitor financial performance, and support revenue optimization.
- Candidates should possess Sales skills to build partnerships, convert leads, and drive bookings and brand visibility.
- Experience in hospitality or travel operations, particularly in luxury or resort segments, is highly beneficial.
- Bachelor’s degree in Business, Hospitality Management, Travel & Tourism, or a related field is preferred.
- Proficiency in CRM tools, reservation systems, and MS Office, along with strong organizational and problem-solving abilities.
- Ability to work on-site in Ahmedabad and travel to properties or partner locations as needed.
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