Technical Escalation Engineer (Mac) – Bangkok-based (Relocation Package Provided)

Relocating to a new country for work can be a transformative experience filled with excitement, anticipation, and, most likely, a few challenges. That's why Agoda's relocation package supports our employees every step of the way, from when you decide to relocate to when you start building a life in Thailand. We ensure the transition is as smooth as possible, so you can focus on thriving in your new home. Agoda has a simple hiring philosophy: we work with the best. Rather than seeking out particular backgrounds, we welcome Agodans from all walks of life because we know that the best ideas come from diverse perspectives and shared values. At our largest office in Bangkok, we bring together smart, creative people from across the world to build the future of travel, with over 1,500 expats joining us in the Land of Smiles! Once you've signed the offer, the Thailand visa team will contact you to gather the necessary documents and provide step-by-step guidelines throughout the process. The team can also assist with dependent visas for your spouse, parents, and children and answer any questions you may have. The process generally takes around 10 weeks, but this can vary. Agoda offers comprehensive moving support with the ability to reimburse the cost of your additional luggage. Depending on your role, we also offer a shipping option for larger items or a significant number of personal belongings. Whether you're shipping furniture, home essentials, or other valuable items, this option provides flexibility and peace of mind. Agoda covers your one-way flight to Thailand, transport from your home to the airport, and your accommodation in the destination country. Depending on your role, we can also reimburse air travel for your dependents (spouse, domestic partner, children, and pets). You'll likely have a long checklist of things to sort out upon arrival, but we'll gladly take some of the stress off. Agoda's relocation package includes temporary accommodation for your first 30 days, so you'll have a safe, comfortable place to stay as you settle into the city and search for a more permanent home (we've got plenty of tips and resources to help with that, too!) Moving with family adds an extra layer of complexity, so we're here to help with everything from health insurance to finding the right schools. Agoda has partnered with many top international schools in Bangkok to offer our employees excellent deals, from pre-nursery to secondary school. Additionally, our Agoda+1 expat community group is a vibrant network that helps partners of Agodans connect with other expats and build friendships here in Bangkok.

Agoda has a simple hiring philosophy: we work with the best. Rather than seeking out particular backgrounds, we welcome Agodans from all walks of life because we know that the best ideas come from diverse perspectives and shared values. At our largest office in Bangkok, we bring together smart, creative people from across the world to build the future of travel, with over 1,500 expats joining us in the Land of Smiles!