AGM - Pre SalesPrestige Groupfull-timeRequired skillsCRMdigital campaignsend-to-endpresalesAbout the role Prestige Group Website: prestigeconstructions.com Job details: Job DescriptionOversee end-to-end lead management from multiple sources (digital campaigns, walk-ins, channel partners, referrals).Ensure prompt lead allocation, follow-ups, and qualification as per defined SLAs.Drive conversion of enquiries into site visits and bookings through structured follow-up strategies.Manage, mentor, and monitor the performance of the Pre-Sales / CRM executives.Set daily, weekly, and monthly targets for calls, follow-ups, and conversions.Conduct regular training sessions on product knowledge, call quality, and customer handling.Handle high-value or escalated customer interactions professionally.Ensure consistent, high-quality communication with prospective customers.Maintain accurate customer information and interaction history in the CRM system.Ensure complete and accurate data capture in CRM systems.Prepare MIS reports on lead sources, conversion ratios, response times, and team performance.Analyze data to identify gaps and recommend process improvements.Work closely with Sales, Marketing, and Channel Sales teams to align on campaigns and targets.Provide feedback to marketing teams on lead quality and campaign effectiveness.Support site sales teams by ensuring a steady pipeline of qualified prospects.Generate requisite reports on regular basis and other presales activities assigned by reporting manager.Allocating leads to respective sales team member and collecting feedback.Generate requisite reports on regular basis and other presales activities assigned by reporting manager.Checking market reviews of company website and competitor’s website.To create various MIS Reports and other presales activities as allocated by higher ups.To carry out all other responsibilities assigned by your reporting manager. Click on Apply to know more. This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.