Neologic Engineers Private Limited
Website:
neologicengineers.com
Job details:
Company Description Neologic Engineers Private Limited delivers innovative processing solutions for the dairy, food, fruits and vegetables, beverage, cosmetics, and allied industries. With over 17 years of experience and more than 250 years of collaborative expertise, the company is a trusted engineering partner for industrial food processors. Neologic specializes in turnkey projects, advanced processing equipment, and custom-engineered systems that optimize production, improve product quality, and ensure regulatory compliance. The organization is known for its future-ready, cost-efficient solutions, seamless execution from concept to commissioning, and strong collaborations with global technology leaders such as FENCO, Intralox, PiGO, and Alfa Laval. Neologic Engineers is committed to engineering excellence and helping clients elevate their operations.
Job Summary:
Neologic Engineers Pvt. Ltd. is seeking a dynamic and customer-focused Sales Engineer – After Sales to strengthen relationships with existing customers and drive after-sales business. The role involves promoting service contracts, spare parts, equipment upgrades, and maintenance solutions while providing technical and commercial support to ensure high customer satisfaction.
Key Responsibilities:
- Manage and grow after-sales business with existing customers.
- Promote and sell Annual Maintenance Contracts (AMC), spare parts, consumables, upgrades, retrofits, and service solutions.
- Visit customer sites to understand equipment performance and recommend appropriate after-sales solutions.
- Prepare technical and commercial quotations and follow up to convert opportunities into orders.
- Coordinate with the service, engineering, and operations teams for timely execution of customer requirements.
- Maintain regular communication with customers to ensure satisfaction and identify new business opportunities.
- Resolve customer queries by coordinating with internal technical teams.
- Maintain accurate records of customer interactions, quotations, and sales activities in the CRM system.
- Achieve monthly and annual after-sales sales targets.
- Gather customer feedback and market intelligence to support business growth.
Qualifications:
- Bachelor's degree in Mechanical, Electrical, Instrumentation, Chemical, or Industrial Engineering.
- 4-6 years of experience in after-sales sales, service sales, technical sales, or industrial equipment sales.
- Strong technical aptitude and understanding of industrial equipment and process systems.
- Excellent communication, negotiation, and relationship management skills.
- Proficiency in Microsoft Office, SAP and CRM software.
- Willingness to frequent travel for customer visits.
Preferred Skills:
- Customer-centric approach with strong problem-solving abilities.
- Ability to identify upselling and cross-selling opportunities.
- Strong commercial acumen and technical presentation skills.
- Self-motivated with the ability to work independently and as part of a team
.
Key Performances Indicators (KPIs):
- Achievement of after-sales sales targets.
- Growth in AMC and service contract renewals.
- Spare parts and service revenue growth.
- Quotation-to-order conversion rate.
- Customer retention and satisfaction.
- Timely response to customer requirements.
Location: Pune (with travel as required
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