Director, Learning

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We’re looking for a passionate L&D leader to join our People & Organizational Success team. In this highly dynamic and visible role you’ll be equal parts learning and leadership development strategist, team leader and experience innovator. Collaboration is your middle name; however, you’re still able to roll up your sleeves and build solutions when needed. It’s on us! Reporting to the Senior Director, People & Organizational Success, you will lead a team responsible for designing, developing, testing and implementing the learning and leadership programs that prepare Affirmers for key moments in the employee lifecycle: onboarding, performing, developing and leading others. This role creates value by focusing on the needs of Affimers in a remote-first, hybrid work environment, impacting all users of our programs and the business. If you are eager to create a “beyond best practice” approach to L&D, please READ ON! What You’ll Do Lead the Learning & Development function at Affirm, focused on the design, development and delivery of solutions that elevate individual, team and leadership capabilities in support of our high performance culture. Work closely with People team stakeholders to ensure the philosophy, strategy, initiatives and programs are clearly defined, understood and adopted within the organization to drive consistency, continual improvement, and a sustainable business competitive advantage. Design and implement employee development initiatives and programs that address the organization’s skill gaps, enhance employee capabilities, and promote employee growth and career development Work with the People Analytics team to determine appropriate metrics to measure progress and impact of programs and initiatives. Own the design and sharing of insights to executives and across the company Build and scale learning experiences in our remote first work environment, recognizing people come first. Your initial needs analysis will guide learning strategy, principles and solution design. Embed principles of equity, inclusion and belonging across our learning curriculum. Partner cross-functionally across the People Team to drive future programming and opportunities to grow employee capabilities and readiness. This includes collaborating with subject matter experts across Affirm in crafting new resources and experiences. Create compelling communications and other internal content to drive change management efforts supporting our People & Org Success strategy. Define, measure, and communicate success metrics to stakeholders across the business. What We Look For You've designed and executed a comprehensive learning & development strategy and scaled L&D efforts in an organization with a growing global workforce for 2000+ employees. 10+ years of experience highlighting a combination of learning and leadership development, innovative thinking, design thinking, experiential learning and. 8+ years of experience leading a team Strong analytical and problem-solving abilities, with a data-driven and evidence-based approach to decision-making and influencing. A track record of leading L&D program development that delivers business impact and positive ROI for the organization. Strong relationship-building skills to work collaboratively with partners across the organization. Innovation in learning modalities and learner experience, including micro-learning, virtual learning experiences, user journeys and learning measurement. Experience managing learning tech platforms, including partnership with People Tech teams and vendors to evolve products and systems. Ideally, you have a coaching certification from ICF, or another accredited organization. Excellent communication skills, with an appetite for distilling sophisticated information to what matters most. Simpler is better. A “how can we make this better?” mentality. You recognize that “perfect” is not an end state, and continually drive for improvement.