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Front Desk at Medical Specialty Office

Location

Turnersville, New Jersey, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Description

We are looking for a friendly, organized, and detail-oriented Front Desk Associate to join our team in a full time or part time role. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.


Front Desk Responsibilities:

  • Greet patients and visitors and notify the appropriate team member of their arrival
  • Collect and post co-pays and communicate outstanding balances
  • Answer incoming calls, transfer calls and take accurate messages according to office procedures
  • Schedule and confirm patient appointments
  • Verify insurance and retrieve referrals 

Front Desk Required Skills and Abilities:

  • Excellent customer service and communication skills
  • Ability to maintain professionalism, confidentiality, and diplomacy
  • Strong interpersonal skills with the ability to work with diverse individuals
  • Detail-oriented with strong follow-up and multitasking capabilities
  • Adaptable and flexible in a fast-paced, ever-changing environment
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Education and Experience:

  • High School Diploma or equivalent required
  • Front desk or medical office experience preferred
  • Familiarity with electronic medical records (EMR) is a plus

Benefits Available:

  • Multiple medical and prescription coverage options
  • Dental and vision care plans
  • Health Savings Accounts (HSAs), where applicable
  • Flexible Spending Accounts (FSAs)
  • Voluntary critical illness, cancer, and accident insurance
  • Voluntary hospital indemnity coverage
  • Voluntary short-term and long-term disability insurance
  • Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
  • 401(k) retirement savings plan
  • Paid time off (PTO)
  • Commuter benefits
  • Group auto and homeowners insurance

Part-time Benefits:


  • Vision 
  • Flexible Spending Accounts  
  • MetLife Auto/Vehicle & Home Insurance Discounts 


About the company

Independent physician-owned medical group providing multi-specialty healthcare services.

Skills

Microsoft Office