Dispatcher Trainee

Company Overview:

At ADT Security Services, we’ve been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

Salary. In this position, the starting pay is $19.00 per hour and increases by $1 every 60 days of active employment, until the maximum rate of $22.00 per hour is reached.

Dispatch is 24/7. This is an in-office position. Not a remote position. The minimum availability requirement is to accept the shift with your training dispatcher, and then your own permanent shift. All days, all swings, or all graves, with two consecutive days off. No split shifts and no split days off.

Position Summary:  

• Position primarily requires Dispatching to ADT patrol officers or security personnel to customer’s site for private protective service and alarm response by performing the following duties. Dispatch field units via computerized dispatch system.
• Monitor incoming alarms.
• Dispatch appropriate field units to calls.
• Assigned to a Lead Dispatcher for training on job functions of a dispatcher. Study and learn radio codes, dispatch policies and procedures. Be able to learn and be proficient at working independently and as a team by the completion of training.
• You will work in a dynamic, collaborative, environment, working closely with customers and co-workers.

DD JOB DESCRIPTION HERE

 Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.​

ADT Inc., formerly The ADT Corporation, is an American security company that provides residential and small business electronic security, fire protection, and other related alarm monitoring services throughout the United States. The corporate head office is located in Boca Raton, Florida. In February 2016, the company was acquired by Apollo Global Management for $6.9billion in a leveraged buyout. In January 2018, the company went public on the New York Stock Exchange.