Title: Housekeeper
Location: Ashore Hotel
Department: Accommodations
Reporting Relationship: General Manager > Shift Lead > Housekeeper
Job Summary
The Ashore Hotel housekeeping team is responsible for the cleanliness and sanitization of our cottages/rooms, common spaces, and our cafe/retail space.
Operational Responsibilities
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Report to work on time and ready for your shift
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Communicate with General Manager and Property Lead to understand the work that needs to be done each day
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Use our systems to efficiently clean rooms and prepare them for the next guests
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Communicate maintenance and facilities needs through the appropriate channels
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Interact with guests in a friendly a professional manner
Permission to Play Values These values represent the essential, non-negotiable behavioral standards required for every member of our team:
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Kindness - at the heart of our interactions is showing empathy, warmth, and thoughtfulness to make everyone feel welcomed and valued.
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Respect - valuing others' perspectives, time, and contributions. Showing consideration for guests, coworkers, and the community by upholding high standards, and handling all interactions professionally.
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Team Player - Collaboration is key to creating memorable guest experiences, so team members are expected to be cooperative, supportive, and reliable. Being a team player means pitching in where needed, celebrating others' successes, and contributing to a positive atmosphere.
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Willing to Learn - be open-minded, ready to improve your skills, embrace feedback, and seek opportunities to grow personally and professionally.
Qualifications
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Average time spent in operations
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100%
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FLSA (overtime eligibility)
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Non-Exempt
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Physically Demanding
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90%
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Customer Facing
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50%
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Weekend and Holiday availability
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Yes
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