Website:
skipsuniversity.edu.in
Job details:
Admissions Counselor
SKIPS University, Ahmedabad
Job Title: Admission Officer Cum Tele-Counsellor
Key Responsibilities
- Tele-counselling & Lead Conversion: Proactively call prospective students, understand their requirements, explain course details, and convert inquiries into enrollments.
- Student Advising: Provide career guidance and explain admission policies, eligibility criteria, and fee structures to students and parents.
- Inquiry Management: Handle inbound calls, emails, and walk-ins efficiently.
- CRM/Database Maintenance: Accurately log all interactions, update lead statuses, and generate daily reports in the CRM/LMS.
- Application Processing: Guide applicants through documentation, entrance tests, and the final admission process.
- Follow-ups: Maintain consistent follow-ups with leads to maximize conversion rates.
Requirements:
- Education: Bachelor’s degree in any field.
- Experience: 1-3+ years of experience in educational counseling, tele-sales, or customer support.
- Skills: Exceptional verbal and written communication skills (English and local languages), strong persuasion, interpersonal skills, and proficiency in MS Office/CRM software.
- Attributes: Target-driven, customer-oriented, and able to work in a fast-paced environment.
Key Performance Indicators (KPIs):
- Lead conversion rate (inquiries to admissions).
- Number of daily outbound calls/follow-ups.
- Accuracy of data entry in the CRM.
Contact :
- Rahul Prajapati
- 8200253963
Click on Apply to know more.