Website:
pcmlearningacademy.com
Job details:
Company Description Dr. P.C. Mishra Learning Academy (PCM Classes) is a focused coaching institute in Lucknow that offers structured, result‑oriented learning for CBSE and ICSE students from Classes 1–12, with particular strength in Mathematics and Science for board classes 9–12. Founded by Anubhav Mishra (“King of Maths”), the academy leverages over 15 years of teaching experience, small batches, smart classrooms, and continuous assessments to support high academic performance. Students receive concept‑driven teaching, personalized doubt‑clearing, regular test series, and guidance on study planning to consistently achieve strong board exam results. With branches in Nigohan and South City, PCM Classes provides Foundation, Bridge, Crash Courses, and full‑year programs, along with scholarship and discount options and flexible fee plans. The academy’s mission is to make quality education accessible, build learner confidence, and help students develop a disciplined, high‑performance mindset toward exams.
Role Description This is a full-time, on-site Admissions Counselor role based in Lucknow. The Admissions Counselor will guide prospective students and families through course options, fee structures, scholarship and discount schemes, and enrollment procedures. Daily responsibilities include handling walk‑in and phone inquiries, conducting counseling sessions, maintaining accurate admission records, and following up with leads to convert inquiries into enrollments. The role involves coordinating with teaching and administration teams to share accurate program information, scheduling and confirming demo classes or counseling appointments, and supporting admission campaigns and events. The Admissions Counselor is expected to uphold a learner‑centric approach, represent the academy professionally, and contribute to enrollment targets.
Qualifications
- Candidates should possess strong Communication and Interpersonal Communication skills for engaging with students and families.
- Candidates should possess solid Customer Service skills to handle queries, provide guidance, and ensure a positive experience throughout the admission process.
- Candidates should possess Sales skills to manage follow‑ups, explain course benefits clearly, and support conversion of inquiries into admissions.
- Candidates should possess basic understanding of the Education domain, including school curricula and coaching programs, to provide accurate information.
- Relevant skills such as proficiency in MS Office, data entry, and record‑keeping would be beneficial.
- Prior experience in counseling, front office, or education services is preferred but not mandatory.
- A graduate degree in any discipline is desirable; local language proficiency and professional English communication are an advantage.
- Ability to work on-site in Lucknow, including evenings or weekends during peak admission periods, as required.
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