UniAthena
Website:
uniathena.com
Job details:
Role: Admission Counselor
Salary: Rs 25000/ Month
Shift Time : 3 PM - 12 AM
Company Description
UniAthena is a UK-based Ed-Tech organization offering online, self-paced academic degree programs and free-learning upskilling courses. Working in collaboration with accredited universities and professional qualification authorities worldwide, UniAthena provides high-quality education accessible to learners globally. The organization is committed to delivering innovative, flexible learning options that empower individuals to enhance their skills and achieve career growth. Through its diverse range of programs, UniAthena fosters professional development and lifelong learning opportunities.
Role Description
The Admissions Counselor will be handling enquiries from prospective learners regarding various course offerings, enrolment procedures and other related issues. You will be attending calls, email, WhatsApp messages, and social media posts. You are expected to convert the interest of the incoming enquiries to enrolment in the program. Since the customer segment is global you will be connecting to prospective students from across the world.
Roles and Responsibilities
Generate leads from various sources for the courses offered on the platform
Connect with the inquiries generated from campaigns for the product and accurately address their questions about the product.
Convert inquiries for the program into course enrollments.
Understand the requirements of prospective students and assist them with the appropriate solution/product.
Guide prospective learners through the application and enrollment process.
Carry out other sales support activities/processes as defined by the management from time to time.
Required Qualifications:
1) Bachelor's degree or equivalent.
2) Proven experience in admissions or sales, preferably in higher education (1 - 2 Years).
3) Strong communication and interpersonal skills, both verbal and written.
4) Excellent organizational and time management abilities.
5) Proficient in using CRM software and other relevant tools.
6) Should be a multitasker with the ability to work under pressure
7) Ability to work independently and as part of a team.
8) Fluency in English is mandatory
Click on Apply to know more.