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Job details:
Job Description – Counsellor
Company: Tops Technologies Pvt. Ltd.
Website: https://www.tops-int.com/
Position Type: Full-Time (Mon–Sat)
Location: Ahmedabad
Shift Timing: 8.30 Hours Daily
Job Responsibilities
• Handle walk-ins and telephonic inquiries at the branch to guide potential students effectively.
• Convert walk-ins and inquiries into successful admissions.
• Plan and execute promotional activities to raise awareness about TOPS courses, ensuring a smooth transition from inquiry to admission.
• Schedule batches for various courses offered by TOPS, while tracking course timelines and updates.
• Address and resolve student queries, ensuring client satisfaction and a positive experience.
• Manage branch cash and cheque deposits in a timely manner.
• Motivate branch staff to achieve quarterly and yearly targets, fostering a collaborative and goal-oriented environment.
• Oversee and maintain branch operations, including business reports and performance tracking.
• Ensure systematic tracking of inquiries, admissions, and overall business progress.
Eligibility Criteria
• Education: Graduate in any stream
• Experience: Education and Sales background preferred
Required Skills:
• Strong verbal and written communication skills
• Basic MS Word & Excel knowledge
• Good keyboarding/computer skills
• Ability to interact with all levels of staff and management
• Pleasant personality — soft-spoken, approachable, and professional
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