Website:
adypu.edu.in
Job details:
Department: Admissions Online Learning & Distance Education
Location: Ajeenkya D Y Patil University, Lohegaon, Pune
Employment Type: Full-Time
Job Summary
We are looking for a dynamic and result-oriented Admission Counsellor to promote ADYPU's Online Learning and Distance Education programmes. The candidate will be responsible for counselling prospective students, converting enquiries into admissions, and providing end-to-end support throughout the admission journey while achieving monthly enrolment targets. Similar roles across universities emphasize lead conversion, student counselling, CRM management, and target-based admissions.
Key Responsibilities
- Counsel prospective students through phone calls, video counselling, email, WhatsApp, and online meetings.
- Understand students' educational background, career aspirations, and learning requirements.
- Guide students regarding online and distance learning programmes, eligibility, curriculum, fee structure, scholarships, and career opportunities.
- Handle inbound and outbound admission enquiries generated through digital marketing campaigns, website, social media, and other lead sources.
- Conduct regular follow-ups to convert enquiries into confirmed admissions.
- Assist students throughout the admission process, including application submission, document verification, fee payment, and enrolment.
- Coordinate with Academic, Finance, and Student Support teams for smooth onboarding.
- Participate in webinars, virtual admission events, education fairs, and promotional activities.
- Maintain high standards of student service and timely query resolution.
Eligibility
- Bachelor's Degree in any discipline (Master's Degree preferred).
- 1–4 years of experience in Admissions, Education Counselling, Student Recruitment, EdTech, Online Learning, or Distance Education.
- Freshers with excellent communication skills may also apply.
Required Skills
- Excellent verbal and written communication skills.
- Strong counselling and interpersonal skills.
- Convincing and negotiation abilities.
- Sales and target-oriented mindset.
- Good presentation skills.
- Customer relationship management.
- CRM/ERP knowledge.
- MS Office proficiency.
- Time management and multitasking.
- Problem-solving and student-centric approach.
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