Website:
acchelpdesk.com.au
Job details:
About Us
Accountant Helpdesk is a growing accounting and advisory firm providing high-quality accounting, taxation, compliance, and business support services to clients across Australia. Our team is committed to delivering efficient, reliable, and client-focused solutions through the use of modern systems and technology.
We are currently seeking a proactive and detail-oriented Admin Support Officer to join our operations team in a full-time work-from-home role.
The Opportunity
This is an excellent opportunity for a motivated individual looking to build a long-term career in administration and professional services. The role is fast-paced and requires strong communication skills, excellent organisation, and the ability to manage multiple tasks efficiently.
As part of our operations team, you will play a key role in supporting daily administrative functions, client communications, workflow coordination, and operational reporting.
Key Responsibilities
- Managing customer enquiries via phone and email in a professional manner
- Scheduling appointments and coordinating calendars for accountants and advisors
- Handling ATO and ASIC related calls and basic administrative processes
- Invoice management, follow-ups, and client communication
- Database management, data entry, and maintaining accurate records
- Assisting with document management and compliance administration
- Coordinating with internal team members to ensure smooth workflow management
- Providing general administrative and operational support as required
- Effectively managing time in a fast-paced working environment
Skills & Qualifications
- Bachelor’s degree or diploma in Commerce, Business Administration, Accounting, Finance, or related field preferred
- Excellent verbal and written English communication skills
- Strong interpersonal skills with a professional and client-focused approach
- Strong organisational and time-management abilities
- High attention to detail and ability to multitask effectively
- Good computer literacy including Microsoft Office and online systems
- Prior administration, customer service, virtual assistant, or office support experience preferred
- Experience working with Australian accounting firms or understanding of ATO/ASIC processes will be an advantage
- Self-motivated and capable of working independently in a remote environment
- Stable and reliable internet connection is mandatory
Work Schedule
- Work From Home (WFH) role
- Fixed timing: 6:00 AM to 3:00 PM IST (Monday to Friday)
- Candidates must be available during the above hours
What We Offer
- Attractive salary package
- Annual performance reviews and growth opportunities
- Supportive and collaborative work culture
- Long-term career development opportunity
- Exposure to Australian accounting and professional services industry
Apply Now
Please email your updated CV to:
📧 indiahelpdesk2022@gmail.com
Only shortlisted candidates will be contacted.
Click on Apply to know more.