Website:
sicherheitsystems.com
Job details:
Company Description Sicherheit Systems is a trusted partner in electronic security solutions, focused on protecting homes and businesses with reliable, modern technology. With 13 years of industry experience, the company combines innovation and practicality to deliver effective security systems. Sicherheit specializes in cutting-edge products such as CCTV systems and fire alarms, designed to provide strong and consistent protection. The team is driven by a clear vision to safeguard what matters most to clients, offering solutions that balance performance, quality, and peace of mind.
Role Description This is a full-time, on-site Admin cum Telecaller role based in Chennai. The role involves handling incoming and outgoing calls, responding to customer inquiries, and providing information about products and services. Daily tasks include maintaining records, updating databases, preparing basic documentation, coordinating with the sales and service teams, and following up with prospective and existing customers. The Admin cum Telecaller will support scheduling, manage office correspondence, and ensure timely communication with clients. The position also requires maintaining professionalism in all interactions and contributing to smooth office operations.
Qualifications
- Strong communication and interpersonal skills, including clear telephone etiquette and customer service orientation.
- Basic administrative skills such as data entry, record keeping, documentation, and handling office correspondence.
- Ability to manage calls efficiently, conduct follow-ups, and handle inquiries with patience and problem-solving ability.
- Comfort with using computers, office software (e.g., MS Office, email), and basic CRM or call-logging tools.
- Good organizational and time-management skills, with the ability to prioritize tasks and work with minimal supervision.
- Proficiency in English and local languages spoken in Chennai for effective communication with customers.
- Prior experience in telecalling, customer support, or office administration is an advantage.
- Minimum educational qualification of a high school diploma; a bachelor’s degree in any discipline is a plus.
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