Technical Team Lead Application Management - Frontend + Backend + DevOps Lead

We are seeking an experienced Technical Team Lead to guide our local IT Services Management Team while also contributing as a software developer. In this role, you will oversee the application management of a B2C application, ensuring it meets the agreed Service Level Agreements (SLAs) and fulfils customer expectations. You will also be involved in Support & Enhancement projects as needed. Collaboration with the Senior Project Manager in Germany will be a key aspect of this role. We are looking for a proactive, hands-on Software Developer with extensive experience in Frontend and Backend with DevOps knowledge. Responsibilities: • Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage. • Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date. • Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations. Requirements: • Education and Experience: A bachelor's or master's degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience. • Skills & Expertise: Proficient in ITIL service management frameworks. Strong analytical and problem-solving abilities. Experienced in project management methodologies (Agile, Kanban). • Excellent English communication, presentation, and interpersonal skills, with the ability to connect and collaborate with stakeholders. • Readiness to work on Support & Enhancement projects, including occasional on-call duties as needed. • This assignment is a long-term contract, lasting over three years. • Good knowledge in Frontend Technologies like Frontend, Backend & DevOps – skill set given below.

adesso India Private Ltd