Action for Boston Community Development

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Client Advocate

Salary

$43k

Min Experience

1 years

Location

Brighton, Massachusetts, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

ABCD delivers its programs and services through a network of neighborhood sites located throughout Boston and Malden. As a Client Advocate, you will handle direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett at a neighborhood site.

Key Responsibilities

  • Responsible for maintaining case management files, and providing supportive services and referrals
  • Conduct intake process and assist clients in establishing educational and occupational goals.
  • Develop positive working relationships with various organizations within the public and private sectors to expand placement efforts.
  • Identify support services needed and make appropriate referrals and orient new clients to referred programs.
  • Conduct workshops for the diverse populations of a specific community.
  • Assist clients in properly completing job applications and resumes for employment opportunities.
  • Follow up with prospective agencies and employers to maintain up-to-date information on employment opportunities.
  • Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services, including food stamps and health insurance.
  • Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise

  • Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development or general office support required
  • Demonstrated proficiency in Microsoft Word and Excel required
  • Excellent oral and written communication skills
  • Bilingual skills in Spanish required
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.

Why Work Here

  • Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
  • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
  • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
  • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
  • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

About the company

A nonprofit organization delivering programs and services to support low-income residents in the Boston area.

Skills

Microsoft Word
Microsoft Excel