Website:
kotak.bank.in
Job details:
Start Your Banking Career with Kotak Mahindra Bank.
Job Role: NRI Customer Acquisition Executive
Company: Kotak Mahindra Bank
Location: Malad, Mumbai
Employment Type: Full-time (Roster-based)
Shift: Rotational shifts including night shifts
Joining: Immediate joiners or candidates with up to 1 month notice period
Job Summary:
The NRI Customer Acquisition Executive will be responsible for acquiring new NRI customers, promoting banking products, and delivering high-quality customer service. The role involves building strong relationships with clients, ensuring regulatory compliance, and contributing to the bank’s New to Bank (NTB) growth through targeted acquisition efforts.
Key Responsibilities:-
1. Customer Acquisition
- Acquire NRI customers through targeted campaigns and relationship-building activities.
- Achieve customer acquisition targets and contribute to overall NTB (New to Bank) performance.
2. Product Promotion and Funding
- Promote initial account funding and relevant banking products to NRI clients.
- Ensure all activities comply with regulatory guidelines and internal policies.
3. Relationship Management
- Develop and maintain strong relationships with NRI customers.
- Ensure high levels of customer satisfaction and long-term retention.
4. Customer Support
- Address and resolve customer queries in a timely and professional manner.
- Assist customers with onboarding and guide them through banking processes.
Eligibility:
- Freshers are welcome to apply.
- Candidates with 6 months to 1 year of experience in banking, financial services, or customer acquisition will be preferred.
Required Skills and Competencies:
- Good understanding of banking regulations and KYC norms.
- Strong communication and listening skills.
- High attention to detail and documentation accuracy.
- Familiarity with banking systems and digital banking platforms.
- Ability to manage customer interactions professionally.
Compensation:
- Experienced Candidates: Up to 4.0 LPA to 5 LPA, based on interview performance.
Submit Your Application !
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