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Mis Executive

Salary

₹4 - 6 LPA

Min Experience

2 years

Location

Mumbai, Maharashtra, India

JobType

full-time

About the role

Job Description

  • Reporting
  • Inward Reports:
  • Track all inward goods, including GRNs, quantities received, and discrepancies.
  • Maintain daily, weekly, and monthly reports for internal and client review.
  • Outward Reports:
  • Record all dispatch details, including pick slips, pack slips, and final invoicing data.
  • Generate reports on pending deliveries and completed shipments.
  • Tracker Management:
  • Create and maintain trackers for inventory movement, order status, and operational KPIs.
  • Miscellaneous Reports:
  • Provide custom reports as requested by stakeholders or management.
  • E-Way Bill Management
  • Generate e-way bills for all dispatches in compliance with statutory requirements.
  • Verify the accuracy of e-way bill data, including material description, quantity, and destination.
  • Ensure timely sharing of e-way bills with transporters and customers.
  • Filing and Record-Keeping
  • Maintain physical and digital records of:
  • GRNs, invoices, pick/pack slips, e-way bills, and delivery documents.
  • Customer correspondences and complaints.
  • Organize records systematically for easy retrieval during audits or queries.
  • CRM/CRE Management
  • Record and update complaints from customers in the CRM system.
  • Track complaint resolution status and ensure timely follow-up with relevant teams.
  • Provide detailed complaint analysis to improve customer satisfaction.
  • Data Sharing with Stakeholders
  • Share operational data, such as inventory status, dispatch schedules, and reports, with:
  • Principal customers for transparency and planning.
  • End users to ensure timely communication of delivery schedules.

Skills

crm
data
e-way
filing
inventory
reporting