Virtual Assistant Marketing - Remote

We are seeking a detail-oriented Virtual Assistant to support our marketing team remotely. This role will be client-facing, requiring exceptional communication skills and experience working with U.S.-based clients. Key Responsibilities: Communicate regularly with clients primarily over email and skype to understand their needs, provide status updates, and ensure excellent customer service. Train other virtual assistants in marketing as needed. Manage social media accounts across major platforms like Facebook, Twitter, LinkedIn, Instagram, TikTok, etc. and review content/design on a consistent basis. Work with content writers and edit copy for marketing collateral like web pages, emails, blog posts, case studies, etc. for proper grammar, tone, and style. Review client website designs, ads, campaigns and other deliverables to ensure quality and identify areas for improvement. Understand basic keyword research and analytics to optimize SEO efforts like site content, links, and meta descriptions. Ability to track and report on key marketing metrics like leads, website traffic, social followers, ad spend ROI on a monthly basis through CRM and Google Analytics. Troubleshoot any client issues and work with our internal team to resolve them promptly.

Most working adults find it challenging to overcome the many obstacles associated with obtaining their college degree. We serve as advisors, teachers, tutors, and mentors, helping our customers, primarily healthcare workers, be more successful at college and on the job. We utilize non-traditional methods, like testing out of college credits via the credit-by-exam process, similar to Advanced Placement (AP) tests, and provide wrap-around services that build confidence, motivation, and discipline.