GARDEN SHOP MANAGER

Position Summary: Garden Center Manager Turner Ace Hardware has an immediate opening for a Garden Center Manager. The primary responsibilities of the Garden Center Manager are to oversee the daily operations of the Garden Center including supervising the garden associates, maintaining the quality of live products throughout the garden center, providing excellent customer service, generating sales, merchandising plants, pottery and other garden center products, and supporting the store management team. This position requires relevant experience (plant and garden center, landscape or horticultural) with an ability and openness to learn. Retail management experience preferred. Company Summary – Turner Ace Hardware We are 2 family-owned hardware stores in the Northeast Florida Area. Owned and operated by the Turner family for over 50 years. We are all committed to being the Helpful Place by offering our customers knowledgeable advice, helpful service and a high quality, locally relevant products. Major Responsibilities • Manage, train and develop garden associates with goals for growth and success in their positions, provide performance feedback and recognize accomplishments • Maintain the quality of live products throughout the garden center through watering, trimming, fertilizing, and proper placement practices • Maintain all garden center merchandise, including pottery, is displayed appropriately • Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards • Maintain awareness of all promotions and advertisements • Execute the daily operational goals and priorities assigned by store management • Actively participate in daily huddle meetings • Uphold merchandising and store cleanliness standards • Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized • Responsive of safety issues • Conscious of shoplifting activity • Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders • Answer customer’s questions and provide information on procedures and policies Minimum Requirements • Possess a working knowledge of plants, landscape and horticultural practices • Experience: Previous relevant experience, such as in a plant and garden center, in landscape or horticulture. Previous experience in a retail environment, preferably in management • A commitment to service excellence and customer satisfaction • Solid team player with excellent interpersonal skills • Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task HIGH SCHOOL OR GED 4 YRS GARDEN CENTER EXPERIENCE 1 YEAR MANAGEMENT EXPERIENCE EXCELLENT COMMUNICATION SKILLS FULL TIME BENEFITS INCLUDE : HEALTH INSURANCE AVAILABLE AND HOLIDAY PAY AFTER 90 DAYS, PAID VACATION AFTER ONE YEAR EMPLOYEE DISCOUNT PROGRAM

A family-owned retail hardware store focused on helpful service and quality local products.