Senior User Researcher

How you'll be contributing to Accurx as a Senior User Researcher...

As a Senior User Researcher, you’ll work across the entire company, whether that’s with product teams or the go-to-market teams, running high impact research projects that will help drive decisions to meet our company goals.

Our centralised research model means you will learn about all parts of the company, and our rigorous research prioritisation process means you will be working on the most impactful projects to drive the company forward. Alongside the other senior researchers in the team, you’ll also drive initiatives to improve the impact and reach of research (e.g. insights management, research democratisation, improving our prioritisation process and framework).

Of course, you're not alone. You'll also be part of the User Research and wider Product/UX function who'll always be there to provide support, share learnings and celebrate your achievements.

Your day to day tasks, should you choose to accept this mission 🤝...

• Working closely with stakeholders to define research needs, priorities, and integrating findings into the broader product strategy
• Managing and executing evaluative and strategic projects, with minimal support
• Communicate research insights and illustrate suggestions in compelling and creative ways; tailoring insights to suit the audience (everyone from junior ICs up to the C-suite), varying levels of detail and complexity as appropriate/required
• Supporting the Research community by contributing to our Research Guild to foster collaboration, share knowledge, and strengthen the research culture and improve the ways of working across the organisation to ensure the Research Team retains its status as a valuable business partner
• Managing research insights so that they are easily accessible to the wider company
  
  

What The Team Say 📢…

“Working as a User Researcher at Accurx is equal parts rewarding as it is meaningful. We can see the direct impact we have on our users and their livelihood - listening to and understanding their needs is central to the way we choose to build and improve our products. Everyone at our company cares deeply about our mission to improve communication in healthcare. It is absolutely incredible to see how much everyone likes to get stuck into the research process - from product manager to designers, and engineers, everyone loves to get involved. Research is truly a team sport at Accurx!" Justine, Senior User Researcher, at Accurx since Aug 2021

We'd really like to hear from you, if you have...

• Proven work experience in a Senior User Researcher role working in a fast-paced B2C product environment
• Strong communication and storytelling skills, with the ability to advocate for research and influence decision-making across teams
• Experience collaborating across the org to develop a holistic understanding of our business, our users, and the best ways to serve them, gaining and sharing diverse perspectives and data
• Expertise in a range of research methods, both evaluative and formative
• Proven ability to independently lead research projects from conception to completion
• The ability to uncover meaningful insights and provide actionable recommendations that can be converted into real product enhancements and clear decision making
• Proactive mindset with a track record of identifying new opportunities for product development through research
• Experience working with commercial or growth teams and monetisation strategies
• Comfortable working in a flexible environment with changing priorities
• Experience setting up and streamlining the research ops process
• Experience democratising and empowering others to do great research
  
  

How You Work…

At Accurx we believe in making every day count as we hold a vital role in supporting our users by driving innovative solutions to fix healthcare communication. We want everyone at Accurx to reflect our principles in how they work by looking to:

⭐ Fix healthcare communication

⬆️ Raise the bar

🚙 Be a driver, not a passenger

🤲 Succeed together

💨 Move with urgency

♻️ Be relentlessly resourceful

☝️ Embrace challenge

Check them out for more detail here

What We Can Offer...🤔

💰 £65,000 - £85,000 salary + the value of 31,500 share options

🤝 Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.

🏢 We are office first, all accuFolk come to our office in Shoreditch 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here.

📚 Allocated annual learning & development budget

🐣 Enhanced parental leave policy

🙏 Prayer, meditation and breastfeeding room

🌴 Working abroad policy

👩‍🍳We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

• And much more.
  
  

Like the sound of this role and want to know more about the company? Here's more about us...

We’re a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate.

Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other.

Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community.

We’re passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help.

Head over to our main careers page to find out more about the team and our candidate hub.

You can also find out more about us on Medium, LinkedIn and Twitter & Instagram.

Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx.

Diversity & Inclusion

Accurx is committed to being an inclusive employer. As part of this, we’re glad to accommodate candidates who need adjustments throughout the interview process.

Pre-employment Screening

All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you’d like to ask questions before you apply please email jobs@accurx.com.

Accurx is a fast-growing healthcare technology company that makes it easier for patients and healthcare teams to communicate. Their mission is to make patients healthier and healthcare staff happier. Accurx is used in 98% of GP practices nationwide and is expanding to hospitals, pharmacies, care homes, and the community.