Health Sciences Retention Coach

About the Department

Student Success-Foster student success through academic and student support services. 

Position Duties

• Ability to maintain confidentiality.
• Demonstrate strong interpersonal skills, work ethic, organizational skills, and attention to detail. 
• Superior English language skills to correspond both verbally and in writing, using good grammar, spelling, punctuation, and structure.
• Maintain a working knowledge of Health Sciences, academic, and technical programs and changes which can affect student enrollment and retention.
• Assist applicants, prospective students, and enrolled students with their educational planning and life goals, including: registration, course selection, advisement, career and social life decisions at the community college.
• Develop and implement intervention strategies for retention for the Division of Health Sciences. 
• Identify ways to measure the effectiveness of retention strategies and events and establish a system of tracking outcomes.
• Advise and communicate regularly with assigned students and utilize the customer relationship management system each semester through personal appointments, telephone conversations, and/or written correspondence (including but not limited to e-mail).
• Develop degree plans for students in Degree Works and review and update degree audits for degree completion upon student application for graduation.
• Maintain a working knowledge of Banner, Degree Works, Ad Astra, Target X, STARS, Canvas, and other related software and assist students in its use.
• Ability to represent the College in a professional manner at all times, take directions and work independently without direct supervision.
• Ability to work effectively with populations representing diverse backgrounds, life experiences and abilities.
• Communicates with applicants and students concerning admissions, orientation, registration, and enrollment activities, and maintains academic history files for applicants, enrollees, and alumni of Health Sciences programs. 
• Ability to make oral presentations to individuals, small groups and large audiences.
• Attend relevant conferences, seminars, and professional development workshops.
• Serves on standing committees as assigned.
• Observe Family Educational Rights and Privacy Act (FERPA) rules including maintaining the confidentiality of student records.
• Comply with all Policies of the Alabama Community College System and Bishop State.
• Perform other job-related duties as assigned by the Health Sciences Department Chairs, Dean of Health Sciences, Vice President of Instructional Services and/or President.

Minimum Qualifications

Minimum Requirements:

 Preferred Requirements:

Other Qualifications

Application Procedure: 
Position announcements and employment applications are available at https://www.schooljobs.com/careers/accs/bishopstate? Applications currently on file must be resubmitted for this position. Delinquent and/or unsigned application packets and/or documents will not be accepted. 
Only complete application packets will be given consideration for employment. 
 
A completed application packet consists of: 
 

• Completed Bishop State Community College employment application. 
• Current resume
• Applicable Transcript with conferred date (While an unofficial transcript may be submitted as part of the application packet, an official transcript must be received before the date of hire.)

Application Deadline: 
More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process. In accordance with Alabama Community College System policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon receipt of a clearance notification from the criminal background check. Bishop State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee’s eligibility to work in the United States as required by the Department of Homeland Security. 

 Physical Demands & Work Environment: 
Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. Learned physical skill is required for keyboarding. Frequent walking, standing, or sitting may be required. Working hours may vary and occasional evening or weekend work is required. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

Other Information: 
The Selection Committee will screen all applicants for the position. The Committee will select applicants for in-person interviews which may consist of question/answer session and /or skills assessments. Applicants must adhere to the College’s prescribed interview schedule and must travel at their own expense. The College reserves the right not to fill the positions in the event of budgetary or operational constraints. Bishop State Community College is a multi-campus organization and employees of the College are required to travel among various work sites for both day and evening responsibilities and must provide their own mode of transportation. Bishop State Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including postsecondary community and technical colleges under the control of the Alabama Community College Systems Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Bishop State Community College will make reasonable accommodations for qualified disabled applicants or employees. Bishop State Community College reserves the right to withdraw this job announcement at any time prior to the awarding.

 

 

Public higher education institution focused on student success and support services.