Selections HR Services Private Limited
Website:
selectionssourcing.com
Job details:
Job description
1.Perform day-to-day Accounts Receivable activities in line with SOP/Job Aid with accuracy (Invoice processing, Collections, Disputes, Cash Applications, Customer Queries, exception resolution, Customer statement reconciliation reporting and Client Handling).
Need make voice calls to end Customers, negotiate to collect dues
Need to have SOA in tact and share on demand
2.Adherence to SLA, quality and process compliance.
3.Act as SME for the OTC process, track and analyze various reports for the assigned activities and ensure regular reporting
4.Process transactions accurately, in accordance with SOP,policy and accepted accounting practices
5.Identify the process improvement opportunities and support their implementation
6.Able to follow the given instructions carefully, with eye for details, ability to identify discrepancies and seek guidance from Lead and Manager.
7.Ability to pay close attention to detail and high degree of customer orientation
8.Highly results driven and self-motivated team player with compassion and perseverance.
9.Able to prepare training aids for the OTC processes
10.Flexible to shifts (APAC 4:30am IST to 2:30pm IST / NORTHAM 6:30pm IST to 3:30am IST)
11.Able to work independently and proactive
Hiring Criteria:
1.University graduate with minimum of 15 years of education with Bachelors/Masters Degree in commerce / finance
2. 2 to 4 years’ working experience in OTC Collections and Cash Applications with a minimum 3 years in BPO industry serving to 3rd Party
•SAP FICO / JDE – Accounts Receivable experience
•Knowledge on GetPaid tool
•Ability to read, write and communicate in English
•Experience with high volume of Collections - $1 to $5 Mn per month
- Manadatory yo have experience in making calls to end Customers for collections
•High attention to detail and quality
•Expertise in MS office & Internet
•Ability to communicate well and engage with out Customer, Key Account Managers and end Customers
•Teamworking, Adaptability, Time management
•Good analytical and Problem-solving skills
Desirable
•User Knowledge of ERP/ Key Financial Applications – SAP / Oracle / JDE
•User knowledge of scanning application / Document data capture / Bank statements
•User Knowledge of Logistics Industry
•Experience in high volume invoice generation, Cash application Tools, Voice processes for collections
Click on Apply to know more.