Soul Travelling
Website:
soultravelling.in
Job details:
Company Description Soul Travelling is an experiential travel company based in Goa, curating immersive, slow-paced journeys that focus on meaningful connections and local context. The company designs and hosts local-first experiences that showcase Goa beyond its beaches, highlighting culture, food, festivals, taverns, villages, nature, and living neighborhoods. Experiences range from heritage and cultural walks to culinary trails, monsoon adventures, island explorations, and community-driven activities, all rooted in authentic stories. Led by local storytellers and developed in collaboration with communities, Soul Travelling’s offerings aim to be engaging, educational, and respectful of place and people. The company also partners with brands, organizations, and corporates to create customized, on-ground experiences that blend team-building, learning, and fun while promoting conscious, community-supportive travel.
Role Description This is a full-time, on-site Account Manager role based in North Goa. The Account Manager will manage relationships with travel partners, corporate clients, and community stakeholders, ensuring that experiences are delivered smoothly and expectations are met. The role involves handling client communication, understanding requirements, preparing proposals, and coordinating bookings and itineraries with internal teams and local hosts. The Account Manager will monitor experience quality, gather feedback, and identify opportunities to deepen client engagement and expand accounts. Day-to-day responsibilities include maintaining CRM records, tracking account performance, supporting marketing and sales initiatives, and representing Soul Travelling at on-ground events, meetings, and partner interactions.
Qualifications
- Strong client relationship management and account handling skills, with the ability to build trust and maintain long-term partnerships.
- Experience in coordinating operations, scheduling, and logistics, preferably in travel, hospitality, or experiential events.
- Excellent communication and interpersonal skills, with confident presentation abilities and professional email and phone etiquette.
- Basic proficiency in sales and business development, including proposal writing, upselling, and negotiating mutually beneficial solutions.
- Comfort with using CRM tools, spreadsheets, and standard office software; ability to track data and report on account performance.
- Knowledge or interest in experiential travel, local culture, and community-focused initiatives; previous experience in Goa’s travel ecosystem is an advantage.
- Ability to work on-site in North Goa, including occasional evenings or weekends as required by experience schedules.
- Bachelor’s degree in business, hospitality, tourism, communications, or a related field, or equivalent relevant experience.
- Self-motivated, organized, and detail-oriented, with a collaborative mindset and readiness to work closely with local hosts and communities.
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