Website:
scoutit.in
Job details:
We're looking for
Account Managers!
Responsibilities
- Manage complex project timelines, ensuring all milestones are met and technical integrations are completed on schedule.
- Manage technical workstreams including SSO configurations (Azure, Okta), API integrations, and HRIS data syncs.
- Ensure all integrations (MS Teams, Slack, Zoom) are configured correctly and tested thoroughly before go-live.
- Partner with Implementation Managers to translate client requirements into backend configurations.
- Troubleshoot and resolve technical hurdles during the Go-Live phase.
- Serve as the primary technical point of contact for the CS team for complex platform needs.
- Lead the backend setup of client wellness challenges, ensuring tracking and rewards are correctly configured.
- Manage technical platform updates and configuration changes for existing enterprise accounts.
- Own the extraction and delivery of client reports, providing insights into engagement and ROI.
- Develop custom reporting templates when standard exports do not meet specific client needs.
- Maintain absolute data integrity across all reporting systems.
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*Note: This is a requirement for one of Scoutit's clients)
Skills: reporting,client requirements,data
Click on Apply to know more.