IDP India
Website:
idp.com
Job details:
IDP is a global leader in international education services, with over
50 years of experience helping students achieve their study abroad aspirations. With a network of
more than 100 offices worldwide, IDP supports students at every stage of their international education journey through expert counselling, trusted partnerships with institutions, and innovative digital platforms.
IDP is also a
co-owner of IELTS, one of the world’s most recognised English language proficiency tests, helping millions of test-takers pursue education, migration, and professional opportunities globally.
At IDP, our people are at the heart of what we do. We foster a collaborative and inclusive work environment where employees are encouraged to be innovative, agile, and customer-focused as we continue to build a
global, connected marketplace that helps students realise their education and career ambitions.
About IDP
IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.
Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.
Learn more at www.careers.idp.com
Role purpose
The Account Manager is responsible for managing client relationships and ensuring the successful delivery and optimisation of digital marketing campaigns. Acting as the key liaison between clients and internal delivery teams, the role focuses on understanding client objectives, translating them into effective digital marketing strategies, and driving measurable performance outcomes.
This role combines client relationship management, strategic planning, campaign oversight, performance analysis, and project coordination to ensure campaigns achieve client goals while maintaining high levels of client satisfaction and business growth.
Key Accountabilities
- Act as the primary point of contact for assigned client accounts, building strong relationships and maintaining a clear understanding of client objectives and expectations.
- Work closely with clients and internal stakeholders to develop and recommend effective digital marketing strategies aligned with business goals.
- Collaborate with internal channel specialists to ensure campaigns are executed effectively and optimised to meet agreed KPIs and performance targets.
- Analyse campaign performance using analytics and reporting tools, translating data into actionable insights and recommendations for clients.
- Provide regular performance updates and strategic insights through reports, presentations, and ongoing communication with clients.
- Manage campaign timelines, deliverables, and coordination across internal teams to ensure smooth execution and high levels of client satisfaction
Essential
Required experience
- Proven experience in a client-facing role within a digital marketing or marketing services environment.
- Strong understanding of digital performance marketing channels such as Paid Search, Display, and Social Media.
- Experience working with digital advertising platforms such as Google Ads and Meta Ads Manager.
- Ability to analyse marketing data and derive actionable insights using analytics tools.
- Strong communication and presentation skills with the ability to translate data and performance metrics clearly to clients.
Desirable
- Exposure to or hands-on experience in digital campaign delivery or campaign management.
- Experience using data visualisation and reporting tools such as Tableau, Power BI, or Looker Studio.
- Familiarity with marketing attribution models and customer journey analytics.
- Experience in the higher education or international education sector.
- Experience working in a global or multicultural organisation
We are looking for a client-focused and results-driven
Account Manager with experience in digital marketing to manage and grow relationships with key clients. The ideal candidate will have strong communication and stakeholder management skills, combined with a solid understanding of digital performance marketing channels.
In this role, you will act as the primary liaison between clients and internal delivery teams, ensuring digital campaigns are executed effectively and aligned with client objectives. You should be comfortable analysing campaign performance data, translating insights into actionable recommendations, and presenting strategic updates to clients.
You are highly organised, detail-oriented, and capable of managing multiple client accounts simultaneously while collaborating closely with internal channel specialists. A proactive mindset, analytical thinking, and a strong commitment to client success will be key to thriving in this role.
- Opportunity to work with a global leader in international education services.
- Exposure to global clients and digital marketing campaigns across multiple channels.
- A collaborative and diverse work environment with teams across multiple countries.
- Opportunities for professional growth and development within a dynamic digital and technology-driven organisation.
- A hybrid working model that provides flexibility between office and remote work.
- The chance to contribute to initiatives that help students around the world achieve their education and career goals
Click on Apply to know more.