- Location
- Mumbai Metropolitan Region
- Job type
- Full-time
Required skills
- account management
- business objectives
- campaign performance
- client satisfaction
- cross-functional
- digital campaigns
- digital marketing
- Google Ads
- marketing plans
- project management
About the role
Feed Fixx
Website:
feedfixx.com
Job details:
Responsibilities
- Serve as the primary relationship manager for key client accounts.
- Lead strategic discussions and translate business objectives into effective social media and digital marketing plans.
- Manage a portfolio of brands across industries while ensuring high-quality execution.
- Supervise and mentor a team of 4-5 account executives/coordinators.
- Allocate resources, monitor workloads, and ensure timely project delivery.
- Collaborate with creative, content, production, influencer, and performance marketing teams.
- Conduct client presentations, quarterly reviews, and campaign performance discussions.
- Develop content and campaign briefs aligned with client objectives.
- Identify upselling and growth opportunities within existing accounts.
- Ensure seamless communication between clients and internal teams.
- Monitor campaign performance, analyze results, and provide actionable recommendations.
- Drive process improvements to enhance efficiency, client satisfaction, and team productivity.
Requirements
- 4-5 years of experience in Account Management, Client Servicing, Social Media Marketing, or Digital Marketing.
- Prior experience managing and mentoring a team of 4-5 members.
- Proven experience handling multiple client accounts simultaneously.
- Strong understanding of social media platforms, content strategy, influencer marketing, and digital campaigns.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to manage deadlines, priorities, and cross-functional teams in a fast-paced agency environment.
- Strong organizational and problem-solving abilities.
- Experience with project management and collaboration tools.
Preferred Qualifications
- Previous experience in a social media, advertising, creative, or digital marketing agency.
- Understanding of Meta Ads, Google Ads, reporting dashboards, and performance metrics.
- Experience managing FMCG, lifestyle, hospitality, healthcare, or consumer brands is a plus.
This job was posted by Ritu Saini Sheher from Feed Fixx.
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