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Job Title: Account Manager – Enterprise IT Solutions
Industry: IT Solutions / System Integration / Cybersecurity / Networking
Location: Mumbai
Role Overview
We are looking for a dynamic and results-oriented
Account Manager to manage and grow enterprise customer relationships while driving revenue across the organization’s technology portfolio.
The ideal candidate should have strong experience in
enterprise IT sales, account management, and solution selling, with the ability to identify business opportunities, manage customer relationships, and close technology-driven deals across cybersecurity, networking, cloud, SD-WAN, and managed services domains.
This role requires a consultative sales approach, commercial acumen, and close collaboration with presales, OEMs, and delivery teams.
Key ResponsibilitiesAccount Management & Customer Growth - Manage and grow a portfolio of enterprise and mid-market customer accounts
- Build and maintain strong relationships with CXOs, IT Heads, and key decision-makers
- Develop strategic account plans and long-term growth strategies
- Identify opportunities for:
- Upselling
- Cross-selling
- Technology refresh
- Managed services adoption
- Drive customer retention and satisfaction initiatives
Sales & Revenue Ownership - Own quarterly and annual revenue targets
- Drive the complete sales lifecycle:
- Lead generation
- Opportunity qualification
- Proposal submission
- Negotiation
- Closure
- Maintain healthy sales pipeline and forecasting through CRM platforms
- Ensure accurate reporting of opportunities, forecasts, and account activities
Solution Selling - Position and sell enterprise technology solutions including:
- Cybersecurity (SASE, Zero Trust, Data Security)
- Enterprise Networking (LAN/WAN/Wireless, SD-WAN)
- Data Center & Cloud Solutions
- Managed & Professional Services
- Work with presales and technical teams to develop:
- Solution proposals
- Commercial models
- Presentations
- RFP/RFI responses
- Conduct customer meetings, presentations, and solution discussions
Stakeholder & OEM Coordination - Collaborate with:
- Presales teams
- Delivery teams
- Support teams
- Finance and procurement teams
- Coordinate with OEM partners such as:
- Cisco
- Fortinet
- Palo Alto Networks
- Ensure seamless transition from sales to implementation and delivery
Market Intelligence & Business Development
- Monitor customer IT roadmaps and technology initiatives
- Stay updated with market trends, competitor activities, and emerging technologies
- Identify new opportunities within existing accounts and target markets
- Build relationships with OEMs and channel ecosystems to drive joint business growth
Required Skills & ExperienceExperience - 4–8 years of experience in:
- Enterprise IT Sales
- Account Management
- Technology Solution Selling
- Experience in:
- System Integrators
- IT Services companies
- OEM ecosystem
- Networking/Cybersecurity domain preferred
- Proven track record of achieving or exceeding sales targets
Core Skills - Strong customer relationship and stakeholder management skills
- Excellent communication, negotiation, and presentation abilities
- Strong commercial understanding including:
- Pricing
- Deal structuring
- Contract negotiations
- CRM management and pipeline forecasting experience
- Ability to manage long enterprise sales cycles
Technical Exposure (Preferred)
Basic understanding of:
- Cybersecurity solutions
- Enterprise networking infrastructure
- Cloud technologies
- SD-WAN
- Managed services
Educational Qualification
- Bachelor’s degree in Business, Engineering, IT, or related field
- MBA preferred but not mandatory
Key Competencies
- Consultative selling mindset
- Ownership and accountability
- Strong execution and follow-through
- Customer-centric approach
- Ability to work in a fast-paced, target-driven environment
- Strong collaboration and teamwork skills
Ideal Candidate Profile
A proactive enterprise sales professional with strong relationship-building capabilities, a deep understanding of enterprise IT buying behavior, and the ability to drive both account growth and new business opportunities through strategic technology selling.
Skills: management,it,sales,cybersecurity,teams,customer,networking,drive,enterprise,technology
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