Harp and Sling
Website:
harpandsling.com
Job details:
- Careers
- Account Manager – DFW
Account Manager
The Role
The Account Manager owns the client relationship, ensuring clear communication, alignment, and trust throughout the partnership. They translate client goals into actionable plans and keep projects moving smoothly between the client and the storytelling team.
Schedule
Full Time
Type
Hybrid
Location
Dallas, TX
Compensation
Competitive
Full Job Description
About Harp & Sling
Harp & Sling is a storytelling-first creative agency serving the construction, engineering, architecture, design, nonprofit, and tech sectors. We help brands cut through mediocrity through cinematic video, photography, and strategic content deployment—capturing stories that strengthen culture, elevate brands, and drive measurable business results.
As we continue to scale our Storytelling Team model and expand strategic partnerships, we are seeking a high-capacity Account Manager based in DFW who thrives in a fast-paced creative environment and knows how to build and sustain meaningful client relationships.
About The Role
The Account Manager is the primary relationship owner for a dedicated group of clients—ensuring clarity, communication, project success, and a seamless experience from kickoff to delivery. You will work closely with Senior Storytellers, Editors, Producers, and Leadership to execute high-performing storytelling campaigns that align with client goals.
This is not an administrative role. It is a strategic partner position that requires strong communication, proactive ownership, organization, and a deep understanding of visual storytelling.
Responsibilities
Client Communication & Relationship Ownership
- Serve as the primary point of contact for all assigned clients
- Lead client calls, gather clarity, set expectations, and maintain alignment
- Translate client goals into clear, actionable project plans
- Build relational trust through consistency, responsiveness, and expertise
Project & Campaign Coordination
- Manage timelines, deliverables, and approvals across all accounts
- Collaborate with Storytelling Teams to ensure projects remain on time and on strategy
- Maintain CRM records, production notes, client status, and next steps
- Assist in crafting and deploying storytelling campaigns using the StoryPlot Framework
Internal Team Collaboration
- Communicate project requirements to creative and production teams
- Ensure all stakeholders have clarity and accountability
- Identify risks, bottlenecks, or gaps early—and solve them proactively
Strategic Storytelling Support
- Understand video-first storytelling, creative workflows, and social deployment
- Provide strategic input on content plans, story arcs, and campaign needs
- Advocate for the client while protecting team workflows and creative integrity
Required Skills And Experience
Communication & Client Experience
- Exceptional verbal and written communication skills
- Ability to manage client expectations with confidence and professionalism
- Comfortable interfacing with executives, marketing leaders, and field teams
Creative Industry Awareness
- Experience or knowledge in video production, photography, or creative storytelling
- Understanding of content strategy, social deployment, and narrative structure
Operational Excellence
- Highly organized with strong attention to detail
- Experienced working within a CRM and project management platforms
- Ability to manage multiple clients and deadlines simultaneously
- Strong work ethic and high personal drive—thrives in a fast-moving environment
Environmental Requirements
- Must be based in Dallas–Fort Worth
- Comfortable with a hybrid schedule: remote work + in-person client shoots, meetings, or office days
- 40–50 hours/week minimum depending on production rhythms
Core Values: Alignment with Harp & Sling
We Are Looking For Someone Who Not Only Fits The Role, But Embodies Our Culture. At Harp & Sling, The Right Candidate Lives Out Our Five Values Daily:
- Own the Outcome — Takes responsibility from start to finish
- Wash Feet — Serves clients and internal partners with humility
- Live No Lies — Communicates with honesty, clarity, and integrity
- Make It Gold — Brings excellence and thoughtfulness into every detail
- Let the Light Leak — Works with purpose, hope, and a strong inner conviction
How to apply
Send your resume, a brief introduction, and any relevant examples of work or experience to
team@harpandsling.com. Tell us why you believe you’re a great match for Harp & Sling and how your strengths would support our mission to “tell stories that matter.” You can also use the below form, which goes directly to our team.
Name
Email
Phone
LinkedIn Profile
Portfolio Link (if applicable) Profile
Message
Upload Resume + Cover Letter Below
Resume
- Careers
- Account Manager – DFW
Account Manager
The Role
The Account Manager owns the client relationship, ensuring clear communication, alignment, and trust throughout the partnership. They translate client goals into actionable plans and keep projects moving smoothly between the client and the storytelling team.
Schedule
Full Time
Type
Hybrid
Location
Dallas, TX
Responsibilities
Client Communication & Relationship Ownership
- Serve as the primary point of contact for all assigned clients
- Lead client calls, gather clarity, set expectations, and maintain alignment
- Translate client goals into clear, actionable project plans
- Build relational trust through consistency, responsiveness, and expertise
Project & Campaign Coordination
- Manage timelines, deliverables, and approvals across all accounts
- Collaborate with Storytelling Teams to ensure projects remain on time and on strategy
- Maintain CRM records, production notes, client status, and next steps
- Assist in crafting and deploying storytelling campaigns using the StoryPlot Framework
Internal Team Collaboration
- Communicate project requirements to creative and production teams
- Ensure all stakeholders have clarity and accountability
- Identify risks, bottlenecks, or gaps early—and solve them proactively
Strategic Storytelling Support
- Understand video-first storytelling, creative workflows, and social deployment
- Provide strategic input on content plans, story arcs, and campaign needs
- Advocate for the client while protecting team workflows and creative integrity
Communication & Client Experience
- Exceptional verbal and written communication skills
- Ability to manage client expectations with confidence and professionalism
- Comfortable interfacing with executives, marketing leaders, and field teams
Creative Industry Awareness
- Experience or knowledge in video production, photography, or creative storytelling
- Understanding of content strategy, social deployment, and narrative structure
Operational Excellence
- Highly organized with strong attention to detail
- Experienced working within a CRM and project management platforms
- Ability to manage multiple clients and deadlines simultaneously
- Strong work ethic and high personal drive—thrives in a fast-moving environment
Environmental Requirements
- Must be based in Dallas–Fort Worth
- Comfortable with a hybrid schedule: remote work + in-person client shoots, meetings, or office days
- 40–50 hours/week minimum depending on production rhythms
Core Values: Alignment with Harp & Sling
We Are Looking For Someone Who Not Only Fits The Role, But Embodies Our Culture. At Harp & Sling, The Right Candidate Lives Out Our Five Values Daily:
- Own the Outcome — Takes responsibility from start to finish
- Wash Feet — Serves clients and internal partners with humility
- Live No Lies — Communicates with honesty, clarity, and integrity
- Make It Gold — Brings excellence and thoughtfulness into every detail
- Let the Light Leak — Works with purpose, hope, and a strong inner conviction
How to apply
Send your resume, a brief introduction, and any relevant examples of work or experience to
team@harpandsling.com. Tell us why you believe you’re a great match for Harp & Sling and how your strengths would support our mission to “tell stories that matter.” You can also use the below form, which goes directly to our team.
Name
Email
Phone
LinkedIn Profile
Portfolio Link (if applicable) Profile
Message
Upload Resume + Cover Letter Below
Resume
Click on Apply to know more.