JLL
Website:
co.jll
Job details:
India Sri Lanka Lead will oversee the entire bouquet of Facilities Management Services provided at the site. The role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. The role will encompass and not be limited to:
Job Responsibilities
- Responsible for overseeing the operations for all sites and to ensure that our operations are in line with regulatory requirements, internationally accepted best practices & applicable systems.
- Responsible for coordination with site team and ensure timely completion of Major and other works at sites
- Ensure look and feel at the sites.
- Customer Relationship Management in coordination with site team. Ensure adherence of meeting calendar and timely closure of open points
- Responsible for meeting financial targets for the account and support /find new avenues for increase in revenue
- Responsible for closing all audit findings
- Responsible for tracking and closure of open operational items
- Responsible for Implement MAD program
- Ensure implementation of IMS across sites.
- Ensure implementation of uniform SOPs / Account Plan across sites.
- Ensure implementation of new initiative/ best practices to improve efficiency and enhance service levels across all sites
- Ensuring uniformity of training calendar across all sites and conducting of trainings from SMEs, Sites and HO
- Ensure implementation of all JLL technological tools and ensure adherence at sites
- Ensure timely submission of reports from the sites.
- Attrition Management at sites
- Attend meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices, and new developments.
- Conduct routine and surprise audits of the sites to confirm the adherence of SOPs
- Ensure timely submission of MIS and related reports to respective stakeholder.
- Ensure timely response on mails, occupant concern resolution and minute of meeting circulation.
- Support JLL emerging business by sharing the leads of works taken up at the sites
- Demonstrate usage of training tool for self-development
- Inculcate the culture of appreciation
- Take part and drive JLL initiatives like D&I, CSR, Safety Week etc
- Imbibe JLL culture and values
- Support Account Director in people performance evaluation/assessment and succession planning
- Any other task / responsibility assigned by the management time to time
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