Benchkart | Marketplace for Outsourcing
Website:
benchkart.com
Job details:
Job Description - Account Executive
We are looking for a proactive and result-oriented Account Executive to manage client relationships, understand and generate staffing requirements, and work closely with the internal recruitment team to ensure timely and quality delivery. The role will be responsible for strengthening client relationships, improving recruitment productivity, and driving successful closures.
Location: Gurugram, Sector 49
Work Mode: Work from Office (Monday – Friday)
Shift Timings: 9:30 AM – 6:30 PM IST
Employment Type: Full-Time
Key Responsibilities
1. Client Relationship Management
- Build and maintain strong working relationships with existing clients and hiring stakeholders.
- Act as the primary point of contact for day-to-day staffing requirements and recruitment-related coordination.
- Regularly connect with clients to understand their hiring plans, priorities, challenges, and upcoming requirements.
- Identify opportunities to increase the organization's footprint within existing client accounts.
2. Requirement Generation & Management
- Proactively engage with clients to obtain new job requirements and maximize requirement flow.
- Understand job descriptions, skill requirements, experience levels, locations, compensation, and other hiring parameters.
- Ensure requirements are clearly communicated to the recruitment team with all necessary details.
- Track open requirements and follow up with clients for feedback, status updates, and closures.
3. Internal Team Coordination
- Work closely with recruiters and recruitment leadership to ensure requirements are effectively assigned and actioned.
- Coordinate on candidate submissions and ensure profiles are aligned with client expectations.
- Monitor the progress of submissions, interviews, offers, and joins.
- Identify bottlenecks in the recruitment process and work with the internal team to resolve them quickly.
4.Productivity & Delivery
- Drive recruiter productivity by monitoring submissions, interviews, offers, and joining numbers against defined targets.
- Ensure priority and critical requirements receive appropriate focus.
- Analyze requirement-to-submission and submission-to-join conversion to identify areas for improvement.
- Work with recruiters and team leads to improve turnaround time and overall delivery performance.
4.Client Feedback & Performance
- Obtain timely feedback on submitted candidates and interview outcomes.
- Understand reasons for profile rejections and communicate actionable feedback to recruiters.
- Track account-level performance and identify opportunities to improve service delivery.
- Maintain regular communication with clients to ensure high levels of satisfaction.
5.Account Growth
- Identify opportunities to expand business within existing accounts by mapping additional teams, departments, business units, and hiring stakeholders.
- Develop relationships with new hiring managers and stakeholders within existing client organizations.
- Support the Account Manager/Leadership team in account expansion and new business initiatives.
Click on Apply to know more.