SID Global Solutions
Website:
sidgs.com
Job details:
Job Title: Account Executive – US Market (India) Location: India preferably in Hyderabad (Supporting US – West Coast Region) (Working in Shift and full support until minimum 3.00 PM PST) Experience: 10 Years (Inside Sales / Account Management) Key Responsibilities Client Relationship Management Serve as the primary point of contact for US-based clients, ensuring strong, long-term relationships Understand client business needs and proactively provide suitable solutions Ensure high levels of client satisfaction through timely communication and issue resolution Account & Financial Management Manage end-to-end PO Tracking, Resource Tracking, invoicing, billing, and account-related transactions with accuracy and timeliness Coordinate with finance teams and admin teams to ensure proper tracking of payments, collections, time sheets and account reconciliations Maintain clear documentation of all account activities and financial records Inside Sales & Revenue Growth Drive inside sales activities including lead follow-ups, client outreach, and opportunity conversion Identify and pursue upselling and cross-selling opportunities within existing accounts Support RFP/RFI/Legal Co-ordination and deal closures by coordinating proposals, pricing, and negotiations Reporting & Performance Tracking Track account performance metrics, revenue growth, and client engagement levels Prepare regular reports and provide actionable insights to management Monitor pipeline, forecast revenue, and highlight risks or opportunities US Market & Time Zone Alignment Manage client interactions aligned with US West Coast time zones (Managing from INDIA) Ensure availability for client meetings, discussions, and critical communications Key Skills & Qualifications Strong experience in inside sales, Account outreach, account management & client servicing Good understanding of invoicing, billing processes, and financial coordination Excellent communication and stakeholder management skills Ability to manage multiple accounts and priorities effectively Experience working with US clients, especially West Coast, is highly preferred
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