Customer Service Representative (Voice/Chat Support)

As a Customer Service Representative, you will: Handle customer queries via voice or chat channels Identify customer pain points and deliver quick, effective solutions Collaborate with internal teams to enhance service quality Communicate clearly and empathetically to ensure positive customer experiences Use modern customer service tools and platforms to enhance service delivery This role goes beyond basic call handling. You will be building meaningful connections and contributing to the customer success of top global brands.

Accenture Operations supports over 200 of the world's leading brands by enhancing performance and customer experience through innovative solutions. With over 213,000 professionals globally, the team doesn't just answer customer queries—it transforms the way businesses interact with their customers using a blend of human expertise and cutting-edge tools like AI and automation.