Application Tech Support Practitioner
Accenture
- Experience
- 3+ yrs
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- Genesys Cloud CX
- Genesys Contact Center QM
- SIP
- ISDN PRI
- ISDN BRI
- Wireshark
- Genesys Architect
- REST API
- AWS
- WebRTC
- IVR
- WFM
- Dialer
- Scripter
- Lumen Gateway
- Intrado
- Nexttalk
- Agentrack
About the role
Requires 3+ years of Genesys Cloud CX experience, 15 years of full-time education, contact center support expertise, ITIL knowledge, troubleshooting skills, and excellent communication. Bachelor's degree preferred.
About Accenture
Global professional services firm providing consulting and technology solutions.
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