Website:
Job details:
💼 What will you actually do?You will be the main point of contact for our College, University & Institutional Subscribers and will work with existing as well as new institutions to ensure regular renewals, orders and smooth service.
Your role will include:
📞 Institutional Follow-up
Regularly connect with our existing colleges, universities, libraries, Principals, HODs and Librarians for renewal updates, subscription requirements and upcoming orders.
🔄 Renewal Follow-up
Follow up with existing subscribers for timely renewal of their journal subscriptions and understand their upcoming requirements.
📦 Order Coordination
Receive institutional orders, coordinate internally and ensure that every order is properly recorded, tracked and completed.
💰 Payment Follow-up
Follow up with institutions for pending payments and maintain payment status records.
📚 Subscription Updates
Keep institutions informed about new journals, subscription periods, pricing, offers, back volumes and other important updates.
🔎 Missing Issue Resolution
Handle institutional queries related to missing journals, delayed copies, incorrect issues, address problems and other subscription-related concerns.
🏫 Build New Institutional Partnerships
Identify new colleges, universities and educational institutions, introduce them to STM Journals and develop long-term institutional relationships.
📈 Generate Business from Existing & New Institutions
Understand institutional requirements, follow up for regular orders and encourage institutions to increase their subscriptions and business with us.
📧 Handle Communication
Respond professionally to calls, emails, WhatsApp messages and other business queries received from institutions.
📊 Maintain Records
Keep proper records of subscriptions, renewals, orders, payments, pending issues, follow-ups, institutional communication and business generated.
🎯 Who are we looking for?We are looking for someone who is:
- Good at communication
- Comfortable speaking with academic professionals
- Good at follow-up
- Responsible with records and data
- Patient while handling queries
- Good with email and WhatsApp communication
- Comfortable using Excel/Google Sheets
- Interested in building professional relationships
- Positive, energetic and willing to learn
Freshers with good communication skills can also apply.
Experience in sales, customer relationship, institutional relationship, telecalling, subscription business, publishing, education or B2B business will be an advantage.
🏢 About STM JournalsSTM Journals is an academic publishing organization working with journals across Science, Technology, Engineering, Medicine and Management.
We work with a large network of libraries, universities, colleges, subscription agencies and institutional partners.
This position gives you an opportunity to work directly with academic institutions and decision-makers and build your career in B2B academic publishing, institutional relationships and subscription business.
📩 How to ApplySend your CV to:
manish@celnet.in
Subject: Application – Academic Partnership Executive
Location: A-118, 1st Floor, Sector 63, Noida, Uttar Pradesh
Department: STM Journals
Experience: 0–3 Years
Employment Type: Full Time
Salary: ₹18,000 – ₹30,000 per month
Working Days: Monday to Saturday
Click on Apply to know more.
